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Surfboard VS Microsoft Operations Management Suite

Compare Surfboard VS Microsoft Operations Management Suite and see what are their differences

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Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale

Microsoft Operations Management Suite logo Microsoft Operations Management Suite

Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

  • Microsoft Operations Management Suite Landing page
    Landing page //
    2023-03-28

Surfboard

Website
teamsurfboard.com
Pricing URL
Official Surfboard Pricing
$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September
Edit details

Microsoft Operations Management Suite

Website
azure.microsoft.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

Microsoft Operations Management Suite features and specs

No features have been listed yet.

Surfboard videos

+ Add

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Microsoft Operations Management Suite videos

+ Add

Microsoft Operations Management Suite – IT Management Solution for the cloud era

Category Popularity

0-100% (relative to Surfboard and Microsoft Operations Management Suite)

Surfboard

Microsoft Operations Management Suite

Employee Scheduling
100 100%
Employee Scheduling
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Customer Support
100 100%
Customer Support
0% 0
IT Management
0 0%
IT Management
100% 100

User comments

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What are some alternatives?

When comparing Surfboard and Microsoft Operations Management Suite, you can also consider the following products

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

ConnectWise Automate - Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

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