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Symphony SUMMIT VS Kustomer

Compare Symphony SUMMIT VS Kustomer and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Symphony SUMMIT logo Symphony SUMMIT

Symphony Summit is an IT Service Management solution that utilizes latest innovations IT technology including mobility, analytics and automation in order to enable IT service firms and CIOs enhance the productivity of their IT service operations whi…

Kustomer logo Kustomer

Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.
  • Symphony SUMMIT Landing page
    Landing page //
    2023-09-16
  • Kustomer Landing page
    Landing page //
    2023-09-22

Symphony SUMMIT videos

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Reasons for choosing Symphony SUMMIT?

More videos:

  • Review - Symphony SUMMIT's AI Powered Ops management tools on Azure supported by G7 CR Managed Services
  • Review - Symphony SUMMIT - The Intelligent ITSM Platform

Kustomer videos

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What is Kustomer?

More videos:

  • Review - Get True Omnichannel Customer Service with Kustomer
  • Review - Customer Success QBRs (Quarterly Business Reviews) Best Practices | Chad Horenfeldt - Kustomer

Category Popularity

0-100% (relative to Symphony SUMMIT and Kustomer)

Symphony SUMMIT

Kustomer

Help Desk
54 54%
Help Desk
46% 46
Customer Support
51 51%
Customer Support
49% 49
Analytics
0 0%
Analytics
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

Share your experience with using Symphony SUMMIT and Kustomer. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Symphony SUMMIT and Kustomer

Symphony SUMMIT Reviews

We have no reviews of Symphony SUMMIT yet.
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Kustomer Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Kustomer is a tricky one. Customer reviews compare similarly to Freshdesk, but because Meta has divested in the software, the future of Kustomer is uncertain.
Source: www.zendesk.com

What are some alternatives?

When comparing Symphony SUMMIT and Kustomer, you can also consider the following products

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Verint - Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

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