Software Alternatives, Accelerators & Startups

SympoQ VS Success.ai

Compare SympoQ VS Success.ai and see what are their differences

SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.

Success.ai logo Success.ai

Achieve unmatched growth with Success.ai. Dive into 700M+ B2B leads and benefit from unlimited emails, automated warmups, and AI-powered writing.
  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360ยฐ view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

  • Success.ai Landing page
    Landing page //
    2023-11-14

Success.ai is the ultimate solution for supercharging your outreach. It combines cutting-edge AI technology with a range of powerful features, including lead identification, email personalization, campaign tracking, and unlimited email sending to verified leads.

SympoQ

Website
sympoq.com
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

Success.ai features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to SympoQ and Success.ai)
Customer Support
100 100%
0% 0
Email Marketing
0 0%
100% 100
Help Desk And Ticketing
100 100%
0% 0
Lead Generation
0 0%
100% 100

Questions and Answers

As answered by people managing SympoQ and Success.ai.

How would you describe your primary audience?

SympoQ's answer

Startups and agile support teams.

What makes your product unique?

SympoQ's answer

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer

  • Software companies
  • Telecom operators

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SympoQ and Success.ai

SympoQ Reviews

We have no reviews of SympoQ yet.
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Success.ai Reviews

  1. Elevate with Success.ai

    Success.ai has made a big difference in how I improve myself. it helps me a lot with personalized advice and suggestions from a lot of different topics. it's easy to use and I like being part of a friendly community that keeps me motivated, Success.ai is a must-have for anyone who wants to do better and reach their goals.

    ๐Ÿ Competitors: Insightful.io
    ๐Ÿ‘ Pros:    Personalized content|Diiverse content|Supportive community|User friendly interface|Continuous updates and improvements
    ๐Ÿ‘Ž Cons:    None
  2. Empower Your Email Marketing Journey

    I recently started using success.ai for my email marketing campaigns.one of the features that really impressed me is the AI-powered email writer.It makes crafting personalized emails a breeze and has saved me a ton of time.

  3. Providing Everyone with Simple and Efficient Emailing

    Having a smart friend who writes effective emails is similar to having Success.ai. It's not just about sending messages; it's about real connections. You may easily connect with over 700 million professionals by using Success.ai. The way Success.ai streamlines cold emailing and makes it simple and effective is cool. When done correctly, cold emailing may revolutionize the growth of your business. You may try it out for free for 14 days and have access to a tonne of potential leads. Although there have been a few reported bugs, they are infrequent and hardly a deal-breaker. Because of Success.ai's effectiveness, users adore it overall. To put it briefly, Success.ai is essential for optimizing and enhancing email marketing. It is a game-changer for business growth with its extensive database, intuitive design, and dependable support.

    The best part? Success.ai has your back 24/7 with a dedicated support team, so you're never left hanging.

    ๐Ÿ‘ Pros:    A huge database full of possible leads|Easy to employ|Enjoy a 14-day free trial of it.|A helpful support staff that is always ready
    ๐Ÿ‘Ž Cons:    While a few users have noticed minor problems, they don't appear to be major ones.

What are some alternatives?

When comparing SympoQ and Success.ai, you can also consider the following products

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Instantly - Build your own infinitely scalable cold email outreach system with Instantly.

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

SmartLead.ai - Email Automation Platform

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

lemlist - Send emails that get replies ๐Ÿ’Œ