Tactful Unified Cognitive Customer Experience Platform (UCX) is next-generation customer experience technology, using state-of-the-art artificial intelligence and omnichannel technology we help businesses boost customer retention by up to 60%, channel conversion by up to 250%, and productivity by up to 80%.

Tactful UCX helps businesses achieve this by delivering the following four technology pillars: 1- Omnichannel engagement technology, delivering a consistent experience across all touch-points that results in great customer satisfaction and retention 2- Central customer experience management system, boosting operational excellence, productivity, and visibility 3- End-to-end customer experience augmentation using multi-lingual AI and workflows automation, boosting productivity and customer satisfaction 4- Customer 360-view and business intelligence empowering continues improvement and uncovering new business opportunities

Skedda is all about scheduling space and managing online bookings in a visual way. Skedda offers unique scheduling features for spaces such as booking and pricing conditions by time, day, user and space, and sharing and dependency rules. Skedda is mobile-friendly and highly customizable with venues able to automate complex booking processes with the click of a button, removing the logistical headache that accompanies manual space management.

The platform is packed with an array of features like interactive floor plans, online payments, SSO SAML sign-in options, direct calendaring integrations with Microsoft 365 and Google Workspace, Microsoft Teams support, customizable user management, analytics and reporting, and much more. Furthermore, Skedda integrates with Zapier to allow venues the ability to connect to thousands of the web’s best apps.