Tagbox(Formerly known as Taggbox) is an all-in-one user-generated content platform and a powerful tool that has simplified users’ journey of purposing social content, including visuals and reviews, by enabling users to incorporate this content into various marketing touchpoints.
With its user-friendly interface and seamless integration with multiple marketing channels, users can effortlessly collect, curate, publish, and analyze user-generated content and other forms of social and visual content. Tagbox’s host of features streamlines the entire process.
Whether it's customers sharing their experiences through images, reviews, or ratings, Tagbox's UGC uploader allows them to instantly contribute and showcase this content across any marketing channel.
In addition to that, the platform has more efficient features, including theme customization, content moderation, and rights management, wherein users can easily obtain content rights from the original creators of the content.
More so, the platform provides detailed analytics and performance tracking for your UGC campaigns, enabling you to make data-driven decisions and optimize your strategies for maximum impact.
Tagbox’s arsenal of features is created to ease out the efforts of users, providing them a doorway to boost brand trust, awareness, engagement, and ultimately, sales.
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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
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