Software Alternatives, Accelerators & Startups

Tagpacker VS KnowledgeBase

Compare Tagpacker VS KnowledgeBase and see what are their differences

Tagpacker logo Tagpacker

A free tool to quickly collect, organize, and share your favorite links.

KnowledgeBase logo KnowledgeBase

An AI-powered knowledge base software, that helps you organize your company knowledge, empower support agents and provide a self-service help center for your customers.
  • Tagpacker Landing page
    Landing page //
    2019-10-22
  • KnowledgeBase Landing page
    Landing page //
    2023-09-08

AI-powered knowledge base at your customers’ service

KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.

With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.

Knowledge base for customer support

An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.

Knowledge base for SaaS products

Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.

KnowledgeBase makes knowledge management easy with some features, including:

  1. KnowledgeBase x LiveChat integration
  2. External help center
  3. QuickAnswer
  4. Customizable help center
  5. AI-boosted, rich text editor
  6. Article management
  7. Analytics
  8. Access to KnowledgeBase Help Center

Tagpacker

Pricing URL
-
$ Details
free
Platforms
-
Release Date
-

KnowledgeBase

$ Details
paid Free Trial $59.0 / Monthly (paid per company; all features included)
Platforms
Desktop Mobile
Release Date
2017 September

Tagpacker features and specs

No features have been listed yet.

KnowledgeBase features and specs

  • KnowledgeBase x LiveChat integration: Yes
  • Customizable help center: Yes
  • AI-boosted, rich text editor: Yes
  • External help center: Yes
  • Internal workspace: Yes
  • Article management: Yes
  • Analytics: Yes

Tagpacker videos

Tagpacker.com - How to Get the Most out of your Tagpacker Experience

More videos:

  • Review - Tagpacker.com - First Steps

KnowledgeBase videos

KnowledgeBase AI-powered search feature: QuickAnswer

More videos:

  • Demo - What is KnowledgeBase? | One knowledge base, all the answers

Category Popularity

0-100% (relative to Tagpacker and KnowledgeBase)
Bookmark Manager
100 100%
0% 0
Knowledge Base
0 0%
100% 100
Bookmarks
100 100%
0% 0
Knowledge Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tagpacker and KnowledgeBase

Tagpacker Reviews

We have no reviews of Tagpacker yet.
Be the first one to post

KnowledgeBase Reviews

  1. Decent product

    KnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.

  2. Easy to use

    The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.

    👍 Pros:    Great customer support|Good price|User friendly interface|Simple yet powerful and efficient tool
  3. Easy and affordable

    Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.

Social recommendations and mentions

Based on our record, Tagpacker seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Tagpacker mentions (2)

  • Organising reads by tropes, jobs, locations etc. for yourself/others
    Currently, I use Tagpacker, which is a terrible name but a very useful bookmarking site with a really excellent tagging extension that uses tag bundles (tagpacks) to make it so that you can just click right down the list and make sure you don't forget anything. I have a bunch of tag bundles: Availability, Genre, Pairing, Theme, Opinion, Author, Reader, and Series. I don't know what your setup is like, but it... Source: over 1 year ago
  • Ask HN: Does anybody still use bookmarking services?
    I have been using this https://tagpacker.com. - Source: Hacker News / about 2 years ago

KnowledgeBase mentions (0)

We have not tracked any mentions of KnowledgeBase yet. Tracking of KnowledgeBase recommendations started around Mar 2021.

What are some alternatives?

When comparing Tagpacker and KnowledgeBase, you can also consider the following products

Raindrop.io - All your articles, photos, video & content from web & apps in one place.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Pocket - When you find something you want to view later, put it in Pocket.

Stonly - Create interactive step-by-step guides

Diigo - Diigo is a powerful research tool and a knowledge-sharing community

Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.