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Talend Data Integration VS Zoho Desk

Compare Talend Data Integration VS Zoho Desk and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Talend Data Integration logo Talend Data Integration

Talend offers open source middleware solutions that address big data integration, data management and application integration needs for businesses of all sizes.

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
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  • Talend Data Integration Landing page
    Landing page //
    2023-03-30
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

Talend Data Integration features and specs

No features have been listed yet.

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Talend Data Integration videos

+ Add

Joining Data Sources: Talend Data Integration Certificate Lesson3

Zoho Desk videos

+ Add

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Category Popularity

0-100% (relative to Talend Data Integration and Zoho Desk)

Talend Data Integration

Zoho Desk

Data Integration
100 100%
Data Integration
0% 0
Customer Support
0 0%
Customer Support
100% 100
ETL
100 100%
ETL
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Talend Data Integration and Zoho Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Talend Data Integration and Zoho Desk

Talend Data Integration Reviews

10 Best ETL Tools (October 2023)
An open-source ELT (extract, load, transform) data integration platform, Stitch is one more excellent choice. Similar to Talend, Stitch offers paid service tiers for more advanced use cases and larger numbers of data sources. Stitch was actually acquired by Talend in 2018.
Source: www.unite.ai
15+ Best Cloud ETL Tools
Stitch Data is an efficient, cloud-based ETL platform that enables businesses to seamlessly transfer their structured and unstructured data from various sources into data warehouses and data lakes. It provides tools for transforming data within the data warehouse or via external engines like Spark and MapReduce. As a part of Talend Data Fabric, Stitch Data focuses on...
Source: estuary.dev
Top 14 ETL Tools for 2023
While some users will find the open-source version of Talend (Talend Open Studio) sufficient, larger enterprises will likely prefer Talend’s paid Data Integration platform. This version of Talend includes additional tools and features for design, productivity, management, monitoring, business intelligence, and data governance.
Source: www.integrate.io
Top 10 Fivetran Alternatives - Listing the best ETL tools
Next up on the list is Talend’s data integration tool, one piece of the broader Talend Data Fabric platform. Talend’s complete software is a robust data solution that goes beyond data integration to also encompass data quality management, data integrity and governance, application and API integration, and more.
Source: weld.app
13 data integration tools: a comparative analysis of the top solutions
Talend Data Fabric aims to be a one-stop solution for all data integration and data quality monitoring needs. As an OData compliant tool, it allows for the creation of proprietary company level APIs, making integration with other software systems straightforward and efficient. Talend provides a comprehensive solution by offering powerful data management tools as well as...
Source: blog.n8n.io

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk
    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)
10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

Social recommendations and mentions

Based on our record, Zoho Desk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Talend Data Integration mentions (0)

We have not tracked any mentions of Talend Data Integration yet. Tracking of Talend Data Integration recommendations started around Mar 2021.

Zoho Desk mentions (1)

What are some alternatives?

When comparing Talend Data Integration and Zoho Desk, you can also consider the following products

Xplenty - Xplenty is the #1 SecurETL - allowing you to build low-code data pipelines on the most secure and flexible data transformation platform. No longer worry about manual data transformations. Start your free 14-day trial now.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Matillion - Matillion is a cloud-based data integration software.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Talend Data Services Platform - Talend Data Services Platform is a single solution for data and application integration to deliver projects faster at a lower cost.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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