Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Taste. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Try taste.io, you cannot find users, but it will suggest you movies that people with similar tastes liked. Source: almost 2 years ago
On a social website (taste.io) I read a comment complaining about ‘bi- and homophobia sprinkled throughout [Elementary]’. The site doesn’t allow to react to comments so I couldn’t ask the person, but their comment got me thinking and I would like to hear people’s opinion: Do you think the show has some problematic moments in regards to lgbt+ representation and if yes, can you provide concrete examples? Source: over 2 years ago
It's John from taste.io, I think it depends on the method you want to use and where you're able to retrieve data to train the model. With a short amount of time and limited resources, you won't have the luxury of creating a collaborative filtering model....content-filtering is possible if you can also be resourceful with APIs + build crawlers. But, the results might be mediocre...meaning, the recommendations... Source: almost 3 years ago
I have been asked to build a recommender system for TV shows at large scale, meaning thousands of users across the entire libraries of services like Netflix, Hulu and Amazon Prime. Something like taste.io but completely focussed on TV shows and not movies. My main concern is the complexity of this project, I have read up on recommender systems, and they seem fairly straightforward, its the scale that scares me. Source: almost 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
Letterboxd - Letterboxd is a social site for sharing your taste in film, now in public beta.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
IMDb - Internet Movie Database
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
And Chill - andchill is a new way of enjoying movies and videos with your friends.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!