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tawk.to VS ManageEngine Desktop Central

Compare tawk.to VS ManageEngine Desktop Central and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

ManageEngine Desktop Central logo ManageEngine Desktop Central

Desktop Central is a Desktop Management and Mobile Device Management Software for managing desktops in LAN and across WAN and mobile devices from a central location. It supports managing Windows, Mac and Mobile devices running iOS 4 and above
  • tawk.to Landing page
    Landing page //
    2023-07-22
  • ManageEngine Desktop Central Landing page
    Landing page //
    2022-12-13

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

ManageEngine Desktop Central features and specs

  • Comprehensive Endpoint Management
    ManageEngine Desktop Central offers unified endpoint management, allowing administrators to manage desktops, servers, and mobile devices from a single console.
  • Multi-Platform Support
    The solution supports multiple operating systems, including Windows, macOS, and Linux, as well as mobile platforms like iOS and Android.
  • Automation Capabilities
    Features like automated patch management, software deployment, and configuration management reduce manual effort and improve efficiency.
  • Security Features
    Includes robust security tools such as vulnerability scanning, compliance management, and ransomware protection to enhance endpoint security.
  • User-Friendly Interface
    The platform is designed with an intuitive user interface, making it easier for IT administrators to navigate and manage their tasks.
  • Remote Control
    Allows IT support teams to remotely access and troubleshoot devices, providing quick resolutions to users’ issues.
  • Customizable Reports
    Offers detailed and customizable reports for various aspects, such as software inventory, patch status, and compliance, aiding in informed decision-making.
  • Scalability
    Suitable for businesses of various sizes, from small businesses to large enterprises, due to its scalable features.

Possible disadvantages of ManageEngine Desktop Central

  • Complexity
    The comprehensive set of features can make the initial setup and configuration time-consuming and complex.
  • Cost
    Although feature-rich, the pricing can be higher compared to some other endpoint management solutions, which might be a concern for small businesses.
  • Performance Issues
    Some users have reported performance issues, such as slow loading times, especially when managing a large number of devices.
  • Learning Curve
    Due to its extensive capabilities, there is a learning curve associated with mastering the platform, requiring time and potentially training.
  • Limited Third-Party Integrations
    The number of third-party integrations offered by ManageEngine Desktop Central is limited compared to some other UEM solutions in the market.
  • Customer Support
    Some users have reported that customer support can be slow to respond or less effective in resolving issues promptly.
  • Mobile Device Management Limitations
    While it does offer mobile device management, the features and capabilities in this area may not be as robust as in specialized mobile device management solutions.

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

ManageEngine Desktop Central videos

+ Add

ManageEngine Desktop Central: Desktop & Mobile Device Management Software

More videos:

  • Review - ManageEngine Desktop Central - Asset Management training

Category Popularity

0-100% (relative to tawk.to and ManageEngine Desktop Central)

tawk.to

ManageEngine Desktop Central

Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Live Chat
100 100%
Live Chat
0% 0
IT Management
0 0%
IT Management
100% 100

User comments

Share your experience with using tawk.to and ManageEngine Desktop Central. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare tawk.to and ManageEngine Desktop Central

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

ManageEngine Desktop Central Reviews

12 Best RMM Software and Tools for 2021
ManageEngine Desktop Central system includes automated system management tools that focus on IT asset management and software management tools. Within the Desktop Central console, users will find an automated patch management system that detects available patches and triggers an automated rollout on a given daily install time window. The system also maintains a software...
Source: www.comparitech.com

Social recommendations and mentions

Based on our record, tawk.to seems to be more popular. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: almost 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 2 years ago
View more

ManageEngine Desktop Central mentions (0)

We have not tracked any mentions of ManageEngine Desktop Central yet. Tracking of ManageEngine Desktop Central recommendations started around Mar 2021.

What are some alternatives?

When comparing tawk.to and ManageEngine Desktop Central, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Ivanti Unified Endpoint Manager - Consolidate & supercharge your endpoint security with desktop management software from Ivanti. Discover how to gain greater visibility into your devices while boosting productivity with Ivanti Unified Endpoint Manager.

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