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tawk.to VS Uptime Infrastructure Monitor

Compare tawk.to VS Uptime Infrastructure Monitor and see what are their differences

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tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Uptime Infrastructure Monitor logo Uptime Infrastructure Monitor

Unify IT Performance Monitoring and Optimization
  • tawk.to Landing page
    Landing page //
    2023-07-22
  • Uptime Infrastructure Monitor Landing page
    Landing page //
    2022-09-13

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

Uptime Infrastructure Monitor features and specs

  • Comprehensive Monitoring
    Uptime Infrastructure Monitor offers comprehensive monitoring solutions for servers, applications, network devices, and IT services, providing a holistic view of the entire IT infrastructure.
  • Customizable Dashboards
    It provides customizable dashboards that allow users to tailor the interface to display relevant metrics and data visualizations, enhancing user interaction and focus.
  • Cross-Platform Support
    Supports various operating systems like Windows, Unix, Linux, and virtual environments, providing flexibility in monitoring different types of systems within one platform.
  • Alerting and Reporting
    The platform offers advanced alerting features and reporting tools that help in proactive issue resolution and provide insights into historical performance data.
  • Scalability
    Uptime Infrastructure Monitor is designed to scale with growing IT environments, making it suitable for both small businesses and large enterprises.

Possible disadvantages of Uptime Infrastructure Monitor

  • Complex Installation
    The initial setup and configuration process can be complex and time-consuming, requiring a deeper understanding of the system's architecture and components.
  • Pricing
    For smaller businesses or startups, the cost of purchasing and maintaining the software might be higher compared to other simpler monitoring solutions.
  • Resource Intensive
    The software can be resource-intensive, which might affect the performance of systems with limited hardware resources or in environments with numerous monitored elements.
  • Learning Curve
    There is a significant learning curve associated with fully utilizing all the features of Uptime Infrastructure Monitor, which might necessitate training for IT staff.
  • Limited Third-party Integrations
    The platform may have limited integrations with some third-party tools and services, which could affect organizations relying on a wide array of third-party applications.

tawk.to videos

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Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Uptime Infrastructure Monitor videos

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Installing & Deploying Uptime Infrastructure Monitor

Category Popularity

0-100% (relative to tawk.to and Uptime Infrastructure Monitor)

tawk.to

Uptime Infrastructure Monitor

Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Live Chat
100 100%
Live Chat
0% 0
Log Management
0 0%
Log Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare tawk.to and Uptime Infrastructure Monitor

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Uptime Infrastructure Monitor Reviews

We have no reviews of Uptime Infrastructure Monitor yet.
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Social recommendations and mentions

Based on our record, tawk.to seems to be more popular. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: almost 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: about 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: about 2 years ago
View more

Uptime Infrastructure Monitor mentions (0)

We have not tracked any mentions of Uptime Infrastructure Monitor yet. Tracking of Uptime Infrastructure Monitor recommendations started around Mar 2021.

What are some alternatives?

When comparing tawk.to and Uptime Infrastructure Monitor, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

BeAnywhere Support Express - Get Live From the Cloud

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

ManageEngine Mobile Device Manager Plus - ManageEngine Mobile Device Manager Plus is an enterprise mobile device management solution that is designed to enhance employee productivity without compromising on corporate security.

Crisp Chat - Multi-channel customer support software

Monitis - Monitis specializes in IT monitoring, covering server, website, app monitoring and more within an all-in-one monitoring platform.

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