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TecBrix VS Salesforce Service Cloud

Compare TecBrix VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

TecBrix logo TecBrix

A Digital Transformation and Cloud Consulting Company based in UAE, offering DevOps Automation, Cloud Services, and Digital Transformation.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
Not present
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

TecBrix videos

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Digital Transformation Consulting: Why Does Your Business Need Digital Transformation? TecBrix Cloud

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to TecBrix and Salesforce Service Cloud)

TecBrix

Salesforce Service Cloud

DevOps Tools
100 100%
DevOps Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
DevOps Automation
100 100%
DevOps Automation
0% 0
Customer Support
0 0%
Customer Support
100% 100

Questions and Answers

As answered by people managing TecBrix and Salesforce Service Cloud.

Which are the primary technologies used for building your product?

TecBrix's answer

We primarily utilize AWS, Microsoft Azure, and DevOps tools to build and enhance our cloud consulting solutions.

What makes your product unique?

TecBrix's answer

TecBrix is unique for its innovative solutions, seamless cloud integrations, and strategic partnerships, driving exceptional digital transformation for clients.

Why should a person choose your product over its competitors?

TecBrix's answer

A person should choose TecBrix for its unparalleled expertise, innovative solutions, and proven track record of enhancing operational efficiency through seamless digital transformations.

How would you describe your primary audience?

TecBrix's answer

Our primary audience comprises businesses seeking expert cloud consulting and digital transformation to optimize their IT infrastructure and drive growth.

What's the story behind your product?

TecBrix's answer

TecBrix was founded to provide innovative cloud consulting solutions, transforming businesses through expert digital strategies and seamless technology integration.

Who are some of the biggest customers of your product?

TecBrix's answer

Virgin, Careem, RakBank, Dubai Cars and The Entertainer

User comments

Share your experience with using TecBrix and Salesforce Service Cloud. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare TecBrix and Salesforce Service Cloud

TecBrix Reviews

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Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing TecBrix and Salesforce Service Cloud, you can also consider the following products

Microsoft Azure - Windows Azure and SQL Azure enable you to build, host and scale applications in Microsoft datacenters.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Azure DevOps - Visual Studio dev tools & services make app development easy for any platform & language. Try our Mac & Windows code editor, IDE, or Azure DevOps for free.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Digital Transformation Consulting - <p><strong>Digital transformation consulting (DTC)</strong> services are strategy and transformation consulting services supporting senior business stakeholders, such as CEOs, COOs, chief marketing officers (CMOs) and other business leaders.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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