TelebuHub is a virtual contact centre software that oversees both inbound and outbound customer interactions. It was designed to cater to customer expectations namely fast responses, personalised interactions, and timely solutions. Along with that. It also offers its customers the freedom to choose a preferred channel of communication. So, in short, it is like a hub where all customer contacts and interactions can be compiled and managed.
If you are looking for a contact centre software to manage your inbound inquiries Telebu Hub is the perfect product. It's cost effective, its scalable, and is easy to implement and setup. The Inbuilt - CRM still needs a ton of work. On the flip side the product does not have an App.
Since, we wanted to use the product primarily to handle inbound inquiries and had a support staff in-house, the absence of an App wasn't a deal breaker.
Onboarding experience is seamless and detailed. Try it out! No Commitment. Switch if it does not work out for you.
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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