TelebuSocial VS Zendesk
Compare TelebuSocial VS Zendesk and see what are their differences
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
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TelebuSocial
Haptik.ai
WATI
Interakt
Sinch
Zendesk
Freshdesk
Intercom
LiveAgent
HelpScout
tawk.to
LiveChat
Zoho Desk
Elevate your customer experience with Telebu Social, an all-in-one platform featuring a no-code, drag-and-drop chatbot builder. Seamlessly integrate with third-party applications and accelerate development with a dev-friendly WhatsApp API. Foster engagement through interactive live chat experiences and execute targeted campaigns efficiently with marketing broadcast capabilities. With Telebu Social, ensure a memorable and streamlined omnichannel experience, providing customers with top-notch service at every interaction.
No-Code, Drag-and-Drop Chatbot Builder:
Effortlessly design sophisticated chatbot flows using an intuitive no-code drag-and-drop builder.
Fully-Access Admin Control:
Empower administrators with comprehensive control over the chatbot platform for seamless management.
Real-Time, Detailed Analytics:
Gain on-the-fly insights with real-time, detailed analytics, enabling informed decision-making.
Robust Third-Party Integration:
Seamlessly integrate with a diverse array of third-party applications, enhancing overall functionality.
Fast and Dev-Friendly WhatsApp API:
Accelerate development with a responsive WhatsApp API tailored for efficiency.
Interactive & Transferable Live Chat:
Foster engagement through interactive and transferable live chat experiences for personalised interactions.
Marketing Broadcast:
Execute targeted campaigns efficiently through marketing broadcast capabilities, ensuring dynamic communication across channels.
Unleash the potential of these features to craft a memorable customer experience, all within a single app. From a no-code chatbot builder to comprehensive admin control, real-time analytics, and seamless integrations, the app offers a holistic solution for businesses striving for an omnichannel experience. Accelerate development, foster engagement, and execute dynamic campaigns with ease, ensuring your customers receive top-notch service at every interaction.
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TelebuSocial's answer
TelebuSocial stands out in the market for its comprehensive suite of features that empower businesses to create, manage, and analyze WhatsApp interactions seamlessly. What sets the platform poles apart from its competitors is its GPT integration capabilities. Thus enabling not only a bot to reply back to your customers, but also converse with them. For example - TelebuSocial is capable of reading comments in a social channel such as Instagram and then reply back to those comments based on inputs. On top of it - the platform allows you to converse in the language you want. Be it a bot or an agent, if the customer speaks Arabic, then the platform will translate it for the agent and deliver the message, and vice versa. This multilingual capability completely eliminates the big hurdle of communication challenges faced by companies that are into international business.
TelebuSocial's answer
We can always promise an intuitive interface. Powerful analytics, and customization as per customer req,which is all there but we instead want to commit an at-your-desk customer support. Making the product the first in its category to build a support infrastructure that runs 365 days a year, 7 days a week, 24 hours a day. Client loyalty is another flag that we hoist with pride solely because we have clients that go back 10 years with us. SMSCountry, one of our products, has held SMS Marketing channels for companies like Tata 1mg for 10 years now, DAMAC for 5 and Dr. Reddys for 6, hence promising an exceptional quality of service, and a long-term partnership only.
TelebuSocial's answer
Our primary audience consists of businesses of Enterprises, and Mid-sized companies across various industries, including e-commerce, healthcare, real estate, finance, and more. These businesses are looking to leverage WhatsApp Business API to enhance customer engagement, streamline communication, and drive growth.
TelebuSocial's answer
We serve brands from every possible category and that reaffirms the fact that TelebuSocial solves a problem for a variety of business challenges. Mitsubishi, Deccan Herald, Baraka Developers, Namshi in UAW and others are some of our most prominent customers.
Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
Haptik.ai - Haptik builds Intelligent Virtual Assistant solutions that enhance customer experience and drive ROI for large brands.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
WATI - No-code chatbot builder for WhatsApp Business
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Interakt - Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!