Testsigma Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Testsigma mentions (18)

• Free no code automation tool like testproject or testim

  You should check out Testsigma. They are open source. https://testsigma.com/. Source: over 1 year ago

• iOS App Testing Tutorial: Manual & Automation

  With iOS app testing, we test our iOS application on mobile devices (emulators or real devices, depending on the use case). Here, we pass it through various testing phases to ensure that the final version has minimum or no bugs. These can include manually inspecting the application like an end-user or running an automation framework like Appium or Testsigma. - Source: dev.to / over 1 year ago

• 5 Best TestRail Alternatives in 2022 [Updated]

  When it comes to creating and sharing test cases, Testsigma is one of a kind among the test management tools. The simple, easy-to-use interface will guide you through hallways of a better understanding of the web-based software and will offer you real-time tutorials so that you can learn all the basics before you even get to creating test cases (I see you, noobs). - Source: dev.to / over 1 year ago

• Test Management Process in Software Testing

  Hire programmers from India with experience and skill set, ensure clear communication and systematic task delegation among your developers and testers, and leverage an intuitive test management tool like Testsigma for better ROI. Such automated tools provide the software testers with all the accelerators and features required to create quality software. - Source: dev.to / over 1 year ago

• Is Codeless Automation Testing Revolutionizing the Testing Industry?

  Testsigma allows you to create test cases in plain English, host them on the cloud, and run it from any browser that is hosted on the cloud. Minor application changes are automatically handled by AI. Source: almost 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago