The Outline Reviews

Intercom Reviews

1. Eleanor Bennett

   | Digital Marketing Specialist at Logit.io | about 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

The Outline mentions (8)

• Vice website is shutting down

  For example a site that I liked called The Outline stopped publishing content in 2020 and they leave the site online at least for now https://theoutline.com/. - Source: Hacker News / 4 months ago

• Meta’s reportedly planning to lay off ‘thousands’ of workers this week

  The Verge did a whole website redesign in an attempt to stay relevant, having not learned the lessons from the failures of Joshua Topolsky's The Outline, which imploded due in part to its horrific design. Source: over 1 year ago

• Verge gets a redesign

  Reminds me of some the design decisions made on https://theoutline.com/. Same school of thought, design over functionality. Source: almost 2 years ago

• Verge gets a redesign

  It basically reeks of whatever Joshua Topolsky was involved with (https://theoutline.com). I've always thought a large reason why it failed was the messy web design, looks like The Verge wants to go that way too. Source: almost 2 years ago

• Best UX

  Since you asked, I thought The Outline had a unique and compelling UI/UX but sadly it’s parent company shit it down so it’s been dormant for 2 years: https://theoutline.com. Source: about 2 years ago

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago