thinkific Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

thinkific mentions (4)

• Free Introduction To OSINT Course from My OSINT Training

  I recommend using VPNs for OSINT to increase your privacy, project your presence, and to increase your anonymity. Unfortunately, the platform my courses are hosted on, thinkific.com, may restrict access to their site when you use a VPN. I have no control over this but I think we both can understand why they might do this as our reasons for using VPNs are in conflict with their reasons for blocking some of them. Source: about 1 year ago

• Job Ideas for Dentist non-clinical

  Hey I think a course is great idea, she has tons of experience that’s in demand by young clinicians. I have experience in course creations (thinkific) let me know if I can help, good luck. Source: about 1 year ago

• How to download thinkific videos.

  If you want to watch the thinkific.com videos offline on your Mac or Windows computer or portable devices like iPad, iPhone, iPod, Xbox, Apple TV, PSP, Samsung TV, Samsung phone, Blackberry phone, etc., you will need to download and convert videos from thinkific.com. In this article, we will introduce a professional yet easy to use thinkific.com Downloader and a step by step guide on how to download thinkific.com... Source: over 1 year ago

• How to download thinkific.com videos.

  Ever wish to download videos form thinkific.com, but failed? If so, you come to the right place. The aim of this article is to recommend a free and green thinkific.com downloader, without virus, malware, plug-ins, adware, etc. With this thinkific.com Download, users are not only able to save countless thinkific.com videos to your pc or devices like phone, pad, TV, etc. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago