Software Alternatives, Accelerators & Startups
Register | Login

Thumbtack VS HelpScout

Compare Thumbtack VS HelpScout and see what are their differences

Atera
The only IT management platform powered by Action AI™ featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Thumbtack logo Thumbtack

When you need to hire someone — a landscaper, a DJ, anyone — Thumbtack finds them for you for free. Get estimates right now from pros ready to do the job.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Thumbtack Landing page
    Landing page //
    2023-06-26
  • HelpScout Landing page
    Landing page //
    2023-07-14

Thumbtack

Website
thumbtack.com
Pricing URL
Official Thumbtack Pricing
$ Details
-
Release Date
2008 June
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Release Date
-
Edit details

Thumbtack features and specs

  • Headquarters: San Francisco, CA

HelpScout features and specs

No features have been listed yet.

Thumbtack videos

+ Add

Thumbtack Review 2020: Failing Results of Lead Generation EXPLAINED

More videos:

  • Review - Thumbtack is a joke! Stay so far away from this company!
  • Review - Thumbtack Review 2020: Is it Better Than Taskrabbit?

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Thumbtack and HelpScout)

Thumbtack

HelpScout

Work Marketplace
100 100%
Work Marketplace
0% 0
Customer Support
0 0%
Customer Support
100% 100
Home Services
100 100%
Home Services
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Thumbtack and HelpScout. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Thumbtack and HelpScout

Thumbtack Reviews

Over 50 Websites Like Thumbtack To Help Service Pros Find More Work
Thumbtack? Angie’s List? Home Advisor? Websites like Thumbtack? There are so many costs to advertising online including membership costs, costs per lead and so this is often a forgotten expense you have to take into consideration.
Source: workiz.com
12 Best Sites Like Thumbtack Alternatives for Home Projects (2020)
Thumbtack has been around since 2008, and competition has blossomed. The following represent some of the most popular alternative sites like Thumbtack – one of which is sure to help you tackle your next big project.
Source: www.epichomeideas.com
37 Apps Like Thumbtack To Help You Pick Up More Work in Your Field
If you’ve had success with Thumbtack, one of these platforms might be right for you, as well. You never know which of these platforms becomes the next big home service marketplace. Signing up early and scoring a couple of stellar reviews can give you a competitive advantage once the site really catches on.
Source: www.housecallpro.com
10 Best Lead Generation Services for Lawyers [Reviews]
Thumbtack uses a variety of marketing strategies from advertising to content to social media to drive people to its website. They also already have millions of users who know about Thumbtack and use it on a repeat-basis for finding service providers.
Source: lexicata.com
Find the right marketplace for your tutoring business
Thumbtack markets themselves as “a marketplace for accomplishment” — they put people in touch with local professionals to get jobs done. Here’s a high-level look at Thumbtack:
Source: blog.withcoach.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Thumbtack seems to be a lot more popular than HelpScout. While we know about 21 links to Thumbtack, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Thumbtack mentions (21)

  • I’ve been on Seeking for a while now and not luck at all , am I ugly ?
    As to your photos: invest in these. Don't post selfies, rather *hire* a professional or semi-professional photographer and do this the right way. You can find one via thumbtack.com, expect to spend $150-200 and you'll get some amazing photos. Source: about 1 year ago
  • What do you think about a fitness marketplace?
    Other than bark.com, thumbtack.com, findmytrainer.com, or the many other sites and apps that connect clients to trainers? Even a google search for "athletic trainers [my town]" yields dozens of results in any sizable community, and there's lots of review and feedback components for these listings. What do you envision bringing to the table that these sites and apps aren't already doing that would make it... Source: about 1 year ago
  • Integrating leads with airtable.
    I use airtable as a arm and I would like for leads from a job board (thumbtack.com) to automatically link to my base. Anyone have experience creating a extension to do this? Source: over 1 year ago
  • How to find a freelance personal trainer?
    There are a handful of reasonable virtual training options (Kickoff and CoPilot for example) FindYourTrainer.com, bark.com, and thumbtack.com all have ways to search for trainers near you that will come to you, also. Source: over 1 year ago
  • Dad wants to be a real estate photographer
    Once he has some experience and a better portfolio, he can try getting some clients of his own. You can try using something like thumbtack.com or bark.com. Or he can contact some local realtors directly. Print up some promotional material and bring it to their offices. Source: almost 2 years ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Thumbtack and HelpScout, you can also consider the following products

TaskRabbit - TaskRabbit connects you to safe and reliable help in your neighborhood.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Upwork - Forget the old rules. You can have the best people. Right now. Right here.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Freelancer.com - Search for jobs related to Www freelancer com homepage or hire on the world's largest freelancing marketplace with 12m+ jobs. It's free to sign up and bid on jobs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Loading...