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Thumbtack VS Usersnap

Compare Thumbtack VS Usersnap and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Thumbtack logo Thumbtack

When you need to hire someone — a landscaper, a DJ, anyone — Thumbtack finds them for you for free. Get estimates right now from pros ready to do the job.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Thumbtack Landing page
    Landing page //
    2023-06-26
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Thumbtack

Website
thumbtack.com
Pricing URL
Official Thumbtack Pricing
$ Details
-
Platforms
-
Release Date
2008 June
Edit details

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Thumbtack features and specs

  • Headquarters: San Francisco, CA

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Thumbtack videos

+ Add

Thumbtack Review 2020: Failing Results of Lead Generation EXPLAINED

More videos:

  • Review - Thumbtack is a joke! Stay so far away from this company!
  • Review - Thumbtack Review 2020: Is it Better Than Taskrabbit?

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Thumbtack and Usersnap)

Thumbtack

Usersnap

Work Marketplace
100 100%
Work Marketplace
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Home Services
100 100%
Home Services
0% 0
Visual Bug Reports
0 0%
Visual Bug Reports
100% 100

User comments

Share your experience with using Thumbtack and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Thumbtack and Usersnap

Thumbtack Reviews

Over 50 Websites Like Thumbtack To Help Service Pros Find More Work
Thumbtack? Angie’s List? Home Advisor? Websites like Thumbtack? There are so many costs to advertising online including membership costs, costs per lead and so this is often a forgotten expense you have to take into consideration.
Source: workiz.com
12 Best Sites Like Thumbtack Alternatives for Home Projects (2020)
Thumbtack has been around since 2008, and competition has blossomed. The following represent some of the most popular alternative sites like Thumbtack – one of which is sure to help you tackle your next big project.
Source: www.epichomeideas.com
37 Apps Like Thumbtack To Help You Pick Up More Work in Your Field
If you’ve had success with Thumbtack, one of these platforms might be right for you, as well. You never know which of these platforms becomes the next big home service marketplace. Signing up early and scoring a couple of stellar reviews can give you a competitive advantage once the site really catches on.
Source: www.housecallpro.com
10 Best Lead Generation Services for Lawyers [Reviews]
Thumbtack uses a variety of marketing strategies from advertising to content to social media to drive people to its website. They also already have millions of users who know about Thumbtack and use it on a repeat-basis for finding service providers.
Source: lexicata.com
Find the right marketplace for your tutoring business
Thumbtack markets themselves as “a marketplace for accomplishment” — they put people in touch with local professionals to get jobs done. Here’s a high-level look at Thumbtack:
Source: blog.withcoach.com

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Thumbtack should be more popular than Usersnap. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Thumbtack mentions (21)

  • I’ve been on Seeking for a while now and not luck at all , am I ugly ?
    As to your photos: invest in these. Don't post selfies, rather *hire* a professional or semi-professional photographer and do this the right way. You can find one via thumbtack.com, expect to spend $150-200 and you'll get some amazing photos. Source: about 1 year ago
  • What do you think about a fitness marketplace?
    Other than bark.com, thumbtack.com, findmytrainer.com, or the many other sites and apps that connect clients to trainers? Even a google search for "athletic trainers [my town]" yields dozens of results in any sizable community, and there's lots of review and feedback components for these listings. What do you envision bringing to the table that these sites and apps aren't already doing that would make it... Source: about 1 year ago
  • Integrating leads with airtable.
    I use airtable as a arm and I would like for leads from a job board (thumbtack.com) to automatically link to my base. Anyone have experience creating a extension to do this? Source: over 1 year ago
  • How to find a freelance personal trainer?
    There are a handful of reasonable virtual training options (Kickoff and CoPilot for example) FindYourTrainer.com, bark.com, and thumbtack.com all have ways to search for trainers near you that will come to you, also. Source: over 1 year ago
  • Dad wants to be a real estate photographer
    Once he has some experience and a better portfolio, he can try getting some clients of his own. You can try using something like thumbtack.com or bark.com. Or he can contact some local realtors directly. Print up some promotional material and bring it to their offices. Source: almost 2 years ago
View more

Usersnap mentions (4)

What are some alternatives?

When comparing Thumbtack and Usersnap, you can also consider the following products

TaskRabbit - TaskRabbit connects you to safe and reliable help in your neighborhood.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Upwork - Forget the old rules. You can have the best people. Right now. Right here.

Marker.io - Visual feedback and bug reporting tool for websites

Freelancer.com - Search for jobs related to Www freelancer com homepage or hire on the world's largest freelancing marketplace with 12m+ jobs. It's free to sign up and bid on jobs.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

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