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Thunderbird VS Pointel DCCM

Compare Thunderbird VS Pointel DCCM and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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  2. » Videos
  3. » Reviews
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Thunderbird logo Thunderbird

Thunderbird is a free email application that's easy to set up and customize - and it's loaded with great features!

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.
  • Thunderbird Landing page
    Landing page //
    2021-10-16
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

Thunderbird videos

+ Add

Thunderbird Review Holiday World Launched Wing Coaster

More videos:

  • Review - Here's Why the 2002 Ford Thunderbird Was a Retro Failure
  • Review - MotorWeek | Retro Review: 1989 Ford Thunderbird SC (Update)

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

Category Popularity

0-100% (relative to Thunderbird and Pointel DCCM)

Thunderbird

Pointel DCCM

Email
100 100%
Email
0% 0
Call Center Software
0 0%
Call Center Software
100% 100
Email Clients
100 100%
Email Clients
0% 0
Communication
0 0%
Communication
100% 100

User comments

Share your experience with using Thunderbird and Pointel DCCM. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Thunderbird and Pointel DCCM

Thunderbird Reviews

10 Best Alternatives to Microsoft Outlook to Try in 2023
Mozilla Thunderbird is an open-source email client developed by the Mozilla community. For people who like having their email offline, a range of customization options, robust data protection and privacy features, and a browser-like tab-based navigation, Thunderbird can be an excellent Outlook alternative to consider.
Source: mysignature.io
11 Top Outlook Alternatives to Try
Thunderbird’s interface takes a hint from Mozilla Firefox and other popular browsers and lets you open multiple emails in separate tabs. There are a lot of options to customize the look and feel of your inbox, as well as add-ons to add functionality.
Source: kinsta.com
10 BEST Outlook Alternatives in 2023
Thunderbird is an open-source, cross-platform email suite. It is one of the best Mac mail applications that provides easy to use wizard for setting account. This software helps you to personalize the email the way you like.
Source: www.guru99.com
10 Alternatives to Thunderbird Reddit – Ease Your Email Life!
FAQs On Thunderbird Alternative Email Thunderbird is so slow, why? As a result, Thunderbird is slower when MSF files, which store emails’ indexes, get corrupted. You can test this by opening Thunderbird in Safe Mode in Windows 10 to see if the problem is with third-party applications. Can Thunderbird email be used on Windows 10? Microsoft Windows 10 and Mozilla Thunderbird...
Source: droidpile.com
Best Alternatives to Thunderbird
Mozilla Thunderbird is an open-source email client and is loaded with rich features. But they are not as promising as the need of current digital users. The existing users need more incredible features that would enhance their emailing experience and help them maintain their calendar, tasks, etc. with a less complex interface. In this post, we have mentioned some email...
Source: www.stellarinfo.com

Pointel DCCM Reviews

We have no reviews of Pointel DCCM yet.
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What are some alternatives?

When comparing Thunderbird and Pointel DCCM, you can also consider the following products

Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Mailbird - Mailbird is the best email client for Windows 7, 8 and 10

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

eM Client - eM Client is a fully-featured email client for Windows and macOS with a clean and easy-to-use interface. eM Client also offers features for calendars, tasks, contacts, notes, and chat.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

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