Software Alternatives, Accelerators & Startups

Thunkable VS LiveAgent

Compare Thunkable VS LiveAgent and see what are their differences

Thunkable logo Thunkable

Powerful but easy to use, drag-and-drop mobile app builder.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Thunkable Landing page
    Landing page //
    2023-10-23
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Thunkable features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Thunkable videos

What is Thunkable X?

More videos:

  • Review - Thunkable vs Kodular: Create Android and iOS Apps without Coding
  • Review - ProductHunt Review E8 (Reactful, Thunkable, Tster) by Cleveroad Inc

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Thunkable and LiveAgent)
Application Builder
100 100%
0% 0
Customer Support
0 0%
100% 100
Mobile App Builder
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Thunkable and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Thunkable and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Thunkable and LiveAgent

Thunkable Reviews

Top 10 Android Studio Alternatives For App Development
Thunkable is a mobile application development platform that allows users to create apps on Android or iOS without having any coding skills. It consists of a drag-and-drop interface which makes it easier to use by anyone.
Top 5 App Builder To Build Your Own App Without Coding
In the Free Version of Thunkable, You can make a maximum of 10 posts with 200 MB of storage, Don't create a Good Project in the free version because Your project is available in public So that anyone can use it. If you want to create an app to publish your app on the play store, So please buy PRO subscriptions in Thunkable or Move to another app builder. Only you can...
33+ Best No Code Tools you will love ๐Ÿ˜
With testing out Thunkable with a friend, it's a bit of s learning curve at first, but once you get used to the platform, there's a lot of potential to build awesome projects. What I do like that they have done is includes video tutorials (which is pulled in from their YouTube page) to understand specific features/tools to help build your app. Something I think more apps...
25 No-Code Apps and Tools to help build your next Startup
Thunkable is a powerful mobile app builder that requires no coding. It emphasizes speed and aesthetics. Its best feature is its functionality for advanced features.
Source: www.ishir.com
10 Best Android Studio Alternatives For App Development
Thunkable is a powerful drag and drops app builder. And this is made by two of the very first MIT engineers on the MIT app inventor. The platform is geared for the most professional users, who may want higher quality and robust apps for their business, community or just for themselves. Thus, Thunkable has an amazingly active and engaged community. And it also offers live...
Source: techdator.net

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Thunkable seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Thunkable mentions (7)

  • Am searching for a partner who can help me with an app idea
    OP you don't need to know coding at all to make app. Try something like App Inventor Thunkable. Source: over 1 year ago
  • Which mobile app builder no code will be the best in 2023?
    What do you think will be the best mobile app builder no code in 2023? a) Adalo b) Flutterflow c) Moxly d) Thunkable e) Glide 2. Why do you think that will be the case? 3. What are the benefits of using a mobile app builder no code? 4. Do you have any experience using a mobile app builder no code? If so, what was your experience like? 5. Do you think more people will start using mobile app builders no... Source: over 1 year ago
  • Best No-Code App Builder For 2022
    Thunkable is a no-code tool designed specifically for building native mobile apps. Features include drag-and-drop components, advanced logic, native mobile app functionality, and easy publication. Thunkable apps can be directly published from the platform to the Apple App Store, Google Play Store, or the web. Source: over 2 years ago
  • How do I make an app?
    I had ideas to build an app, and made few 2 years ago or so. Indeed these technologies are great to start with. I would suggest going with Kodular.io or thunkable.com instead of appinventor. There are many pros of using these, cuz I've personally used them to build stuff I can say go with either of the two. They are completely free to start with. Source: almost 3 years ago
  • Best No-Code Tool For Social Platform and APIs
    For the app maybe you could use something like https://thunkable.com/. Perhaps you could try something like https://firebase.google.com/ for the backend not sure if it is to technical, not used either of the tools myself. Source: almost 3 years ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Thunkable and LiveAgent, you can also consider the following products

Bubble.io - Building tech is slow and expensive. Bubble is the most powerful no-code platform for creating digital products.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MIT App Inventor - App Inventor is a cloud-based tool, which means you can create apps for phones or tablets right in your web browser.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Kodular - Much more than a modern app creator without coding

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.