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Tidio VS Asklayer

Compare Tidio VS Asklayer and see what are their differences

LeadRocks
Unrivalled in retrieving emails and contact information. Ease-of-export, decent worldwide coverage. Quality of ongoing product support & advantageous pricing. featured
Contents:
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  2. » Videos
  3. » Reviews
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Tidio logo Tidio

Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……

Asklayer logo Asklayer

Get real answers from your customers with Asklayers surveys, quizzes, polls and more. Works on any website with zero code and includes enterprise level features such auto-segmentation, user tagging, branching, NPS & CSAT calculation.
  • Tidio Landing page
    Landing page //
    2023-09-29
  • Asklayer Get more answers and better data
    Get more answers and better data //
    2024-03-21
  • Asklayer Easy to get started with many built in strategies such as post-purchase feedback and NPS surveys
    Easy to get started with many built in strategies such as post-purchase feedback and NPS surveys //
    2024-03-21
  • Asklayer Segment users easily based on their answers
    Segment users easily based on their answers //
    2024-03-21
  • Asklayer Easy drag and drop builder with skip logic
    Easy drag and drop builder with skip logic //
    2024-03-21
  • Asklayer Pro reporting available for every survey
    Pro reporting available for every survey //
    2024-03-21

Tidio videos

+ Add

TIDIO LIVE CHAT SHOPIFY APP - Honest Review & Quick Tutorial by EcomExperts.io

More videos:

  • Review - Live Chat and Chat Bots In Perfect Harmony with Tidio (Onboarding and Review)
  • Tutorial - Getting Started with Tidio Live Chat - How to Use Bots
  • Review - Tidio Review, Pricing & Features
  • Review - Why Use Tidio I Turn Your Website Visitors Into Customers
  • Review - Tidio Review: Are Its Chatbots Really Free? All Pros and Cons of the Live Chat Tool

Asklayer videos

No Asklayer videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Tidio and Asklayer)

Tidio

Asklayer

Customer Support
100 100%
Customer Support
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Live Chat
100 100%
Live Chat
0% 0
User Feedback
0 0%
User Feedback
100% 100

Questions and Answers

As answered by people managing Tidio and Asklayer.

What's the story behind your product?

Asklayer's answer:

Asklayer is built by a team of experts from Japan and was created out of frustration with low response rates associated with traditional surveys. We found that most users hate surveys, however they are willing to answer a few questions.

So we created Asklayer, a micro-survey tool that presents itself as simple questions to the user to reduce friction and increase response rates. Unlike traditional surveys we collect data after every question so even if the user abandons part way, you still get answers and a measure of the drop-off point.

The results of all these efforts is a much better user experience, a greatly increased response rate and a much greater total volume of data collected.

Who are some of the biggest customers of your product?

Asklayer's answer:

  • Walmart
  • Dyson
  • NZXT
  • Bloom
  • Japan national airline
  • City of Kanagawa

User comments

Share your experience with using Tidio and Asklayer. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tidio and Asklayer

Tidio Reviews

A Comprehensive Examination of the Top 5 Chat Automation Solutions
Within Tidio, live agents benefit from tools such as Reply Assistant and Smart Views, leveraging AI to efficiently manage numerous chats simultaneously, thus optimizing time utilization. Moreover, Tidio facilitates the creation of both AI and rule-based chatbots, enabling the automation of routine customer inquiries without necessitating direct involvement from your team.
Source: www.chat-data.com
9 Best ManyChat Alternatives & Competitors in 2024
Read more: Learn how to easily install Tidio on your website and how to integrate Tidio with your Messenger.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Tidio is another alternative to Tawk.to that deserves your attention. However, it’s not free like Tawk.to but it offers more features like monitoring conversations and integration with the best business software. It is a good option for eCommerce that makes agents work more efficiently.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Tidio and Tawk.to both have free versions available. But Tidio has many professional service packages that are applicable to a wider range of businesses.
Source: www.tidio.com
13 Best Apps Like Replika & Similar AI Chatbot Apps
On the other hand, if you are looking for the best AI apps like Replika for business purposes then you should take a look at Tidio. This app is generally an AI chatbot that learns lots of things in a short time. By that, you will have reliable customer support – which leads to a better sale.
Source: www.regendus.com

Asklayer Reviews

  1. Using this on 3x of my clients sites

    It's flexible and does most things well. Support is amazing, they even added a feature for me!

    🏁 Competitors: SurveySparrow, Zigpoll, AskNicely, Qualaroo, Nicereply, SmartSurvey, Hotjar
    👍 Pros:    Branching and skip logic|Lightweight|Great customer support|Detailed reports|Bulk export
    👎 Cons:    None
  2. Fantastic UX, best response rate out of tested tools.

    Got a really high response rate. I used this in tandem with Promolayer on my EC site for CRO. I did a 'whats missing from this product description' type survey + post purchase + product follow-up email and frankly, it's been amazing. I spent about 2 years trying to figure out my direction via analytics and heatmapping when I should have just been talking to my users the whole time.

    🏁 Competitors: SurveySparrow, Zigpoll, UserVoice, Qualtrics, Survey Monkey, Hotjar
    👍 Pros:    Easy user interface|Great user experience|Highly customizable|Great customer support|Generates good responses|Just great!!!|Detailed reports|Reasonable pricing|Easy integration|Clear and intuitive dashboard
    👎 Cons:    None so far

What are some alternatives?

When comparing Tidio and Asklayer, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Ask User - User surveys without stress

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Doorbell.io - Collect in-app user feedback. Available on websites, iOS, and Android.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

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