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Tiledesk VS Assembly

Compare Tiledesk VS Assembly and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Tiledesk logo Tiledesk

Maximize Support Capacity, Save on Costs, and Elevate Customer Conversations Across Platforms with User-Friendly Chatbots – No Technical Skills Required! Open Souce Alternative to Intercom, Tidio, Landbot and Voiceflow.

Assembly logo Assembly

Assembly is an employee recognition software powered by AI that boosts engagement and productivity. Empower teams with peer-to-peer recognition, rewards, and performance tracking. Simplify HR processes and foster a positive workplace culture.
Visit Website
  • Tiledesk Landing page
    Landing page //
    2023-11-25

Tiledesk is a chatbot builder platform that allows you to automate conversations and daily tasks, minimizing the cost of customer support with your current employees. It revolutionizes the process of creating chatbots with native integrations like OpenAI, HubSpot, Make, and much more. Tiledesk seamlessly connects stakeholders, empowering collaboration, streamlining workflows, and ensuring efficient customer query resolution across different channels.

The key features of Tiledesk are:

  1. Live Chat Widget: Tiledesk provides a dynamic live chat widget that delivers a seamless multichannel experience. Whether customers are accessing your services through a website or mobile platform, the live chat widget allows instant support and fosters real-time interactions, enabling businesses to meet customer needs promptly.

  2. No-Code Chatbot Design: With Tiledesk's intuitive no-code chatbot design builder, businesses can automate customer support processes or enhance lead qualification. The user-friendly interface empowers users without programming knowledge to create powerful chatbot workflows, streamlining operations and delivering exceptional customer experiences.

  3. CRM and Marketing Automation Integration: Tiledesk seamlessly integrates with major CRM and marketing automation tools. This integration unlocks advanced capabilities, allowing businesses to leverage existing systems while benefiting from Tiledesk's comprehensive communication solution. It facilitates efficient customer data management, personalized interactions, and targeted marketing campaigns.

  • Assembly Landing page
    Landing page //
    2021-10-15

Assembly has helped thousands of companies achieve 95% employee engagement. Assembly works great for teams of all sizes and has a free trial option. Assembly offers a variety of useful features and integrates with Slack, MS Team, and popular SSO & HRIS solutions.

Improve employee engagement with CEO & executive updates, employee engagement surveys, employee recognition, employee nominations, employee pulse surveys, employee recognition surveys, weekly check-in templates, weekly template updates, and employee satisfaction surveys.

Improve internal communications with Ask me anything template, general news feed, Get Help template, Group feed, Icebreaker template, Idea Management template, Internal Wiki tool, Knowledge base, Standup meeting, Team retrospective and weekly updates.

Boost team productivity with daily recap template, daily/weekly agenda template, idea management template, meeting notes template, product feedback template, wins list, and a lightweight sales CRM template.

Simplify HR & Recruiting with templates such as employee benefits survey, contractor time tracking, employee exit interview survey, employee satisfaction survey, eNPS score, internal referral program, interview questions template and new hire survey.

Tiledesk

Website
tiledesk.com
Pricing URL
Official Tiledesk Pricing
$ Details
freemium €15.0 / Monthly ("Basic", "1 seat", "5 Chatbots", " 2,000,000 AI Tokens")
Platforms
Web Cloud Android iOS
Edit details

Assembly

Website
joinassembly.com
Pricing URL
Official Assembly Pricing
$ Details
freemium
Platforms
Browser Windows Mac OSX Slack Microsoft Teams
Edit details

Tiledesk features and specs

  • Chatbot Design Studio: Design custom conversation flows with our intuitive drag-and-drop builder.
  • Live chat: Build live chat in minutes, use AI for automation, keep humans for complex cases.
  • Adaptive multichannel technology: Design your chatbot once, run it on every channel hassle-free.
  • OpenAI integration: Create AI agents with the power of the most recent model from OpenAI, ChatGPT-4o.
  • Self hosting or private cloud: Deploy on-premises or to cloud servers under your control.

Assembly features and specs

  • 360 Degree Feedback: Yes
  • Daily Status Tracking: Yes
  • employee engagement: Yes
  • Pulse and Surveys: Yes
  • Employee recognition: Yes
  • Icebreakers: Yes
  • Idea Management: Yes
  • Wiki: Yes
  • Knowledge Base: Yes
  • Manager feedback: Yes
  • Meeting notes and summaries : Yes
  • New Hire Survey: Yes
  • One-on-ones: Yes
  • Product Feedback: Yes
  • eNPS: Yes
  • Wins List: Yes
  • Weekly Updates: Yes
  • Weekly Check-Ins: Yes
  • Team Retrospective: Yes
  • Standup Meetings: Yes
  • Project Feedback: Yes
  • Self Evaluation: Yes

Tiledesk videos

+ Add

Tiledesk Intro

More videos:

  • Tutorial - How to get onboard with Tiledesk
  • Review - Tiledesk vs. Tawk.to
  • Review - Discover Chatbot Design Studio: the no-code platform for customer engagement

Assembly videos

+ Add

Employee Recognition & Rewards | Assembly

Category Popularity

0-100% (relative to Tiledesk and Assembly)

Tiledesk

Assembly

Customer Support
100 100%
Customer Support
0% 0
HR Tools
0 0%
HR Tools
100% 100
Live Chat
100 100%
Live Chat
0% 0
Productivity
0 0%
Productivity
100% 100

User comments

Share your experience with using Tiledesk and Assembly. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tiledesk and Assembly

Tiledesk Reviews

  1. Too easy to use!

    For someone who isn't a developer or a techie at all, for that matter, this software is so easy to use couldn't believe until I've actually tried it! Not only an intuitive dashboard, but also seamless guides for WhatsApp Business and Telegram integration, which are a must these days for any online business. Tiledesk made my life so much easier and worry-free thanks to its built-in chatbots that are firstly, 0 code, and secondly, smart enough to handle the most repetitive customers' queries on their own. Cannot begin to tell you how much time and resources I've managed to save! The icing on the cake: the option of having separate departments for each team, such as Sales and Support, which would receive only relevant customer-related issues through smart routing. Satisfied customers mean satisfied business owners. It's that simple.

    🏁 Competitors: tawk.to
    👍 Pros:    Completely free and open source|Whatsapp business integration
    👎 Cons:    Minimalist mobile app
  2. open source chatbot platform

    We found Tiledesk very easy to use and integration friendly. We use Tiledesk's free template and modify it according to our business in less than 2 hours, and it's an excellent assistant for our customer service team. In the future probably, we change and modify the code as it is open source.

    🏁 Competitors: Tidio, tawk.to
    👍 Pros:    Open-source|Unlimited chatbots|Free chatbot template
    👎 Cons:    Phone app
  3. Best chat boat platform

    Hey All! This is something cool that I have ever used. It's easy to configure and user-friendly too.

10 Best AI Tools for Customer Service to Elevate Your Support
By employing a Tiledesk chatbot, you can reduce the number of customer service agents working on live chat support. Instead, you can reassign them to more knowledge-intensive tasks and create additional value for your business. Some customers may insist on chatting with a human agent, and that’s perfectly fine—Tiledesk lets you jump into a conversation at any time.
Source: clickup.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Tiledesk is a robust free live chat that allows you to link chatbots with live agents easily, thanks to its open-source chatbot builder. It also provides important integrations with online store builders like Shopify and Prestashop and some big companies that provide automated integrations like Zapier and Dialogflow. These features address a wide range of business needs in...
Source: tiledesk.com

Assembly Reviews

  1. Saves me at least 5 hours a week

    I use to do my one on ones manually and had a slew of questions I'd run through. Now I have my reports answer the questions and leave a response of the most important things we can discuss when in our one on one.

    Now I have a historical record of everything that is important, we spend time talking about what is most important for them that week, and we save nearly 30-45min per one on one.

    🏁 Competitors: Fellow.app, fridaylabs.net Friday
    👍 Pros:    Super simple|Affordable price|Great user experience|Automation and custom functions|Reliable|Mobile-friendly
    👎 Cons:    No mobile app atm
13 Employee Recognition Software Used Widely Across The Globe
Work smarter, not harder, is the tagline of Assembly, and it allows teams to build their custom workflows. You can save up to one day per week, and more than 3,000 companies have achieved 95% employee engagement with Assembly’s engaging, seamless workflows.Â
Source: www.proofhub.com
The Best Employee Recognition Software Platforms & Reward Programs Used By Notable Companies In 2022
Assembly is a peer-to-peer employee recognition, rewards, and engagement software that’s designed to boost internal culture and retention. Assembly has helped thousands of companies achieve 95% employee engagement through fun and seamless workflows. Assembly works great for teams of all sizes and is FREE for up to 10 users.
Source: snacknation.com
10 Best Employee Recognition Platforms To Celebrate Top Talent In 2022
Assembly is an employee recognition platform that gives you the ability to track and achieve goals and automate incentives. Assembly makes it easy to put employee appreciation at the heart of your company culture through peer-to-peer recognition and incentives. Their system also shows people that their contributions are valued, while boosting performance and retaining your...
Source: peoplemanagingpeople.com
68 Best Painting Apps and Softwares
Why Assembly? – Assembly is a great for professionals who are looking to enhance the brand identity of a company, as this app can help them to come up with beautiful and impactful logos, with ease. Assembly has a building-block approach and houses all the necessary tools to construct icons and logos of any shape and size as your mind imagines.
Source: www.mavenart.com

Social recommendations and mentions

Based on our record, Tiledesk seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Tiledesk mentions (2)

Assembly mentions (0)

We have not tracked any mentions of Assembly yet. Tracking of Assembly recommendations started around Mar 2021.

What are some alternatives?

When comparing Tiledesk and Assembly, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Labourly - Your all-in-one HR solution to manage and hire work-ready candidates.

ChatWoot - Open-source omnichannel customer engagement platform

Bonusly - Recognition and rewards that make work fun

Tidio - Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……

Kudos - Kudos is the simple and easy to use employee recognition software that enhances employee engagement and team communication.

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