Software Alternatives, Accelerators & Startups

Tiledesk VS Firebase

Compare Tiledesk VS Firebase and see what are their differences

Tiledesk logo Tiledesk

Maximize Support Capacity, Save on Costs, and Elevate Customer Conversations Across Platforms with User-Friendly Chatbots – No Technical Skills Required! Open Souce Alternative to Intercom, Tidio, Landbot and Voiceflow.

Firebase logo Firebase

Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.
  • Tiledesk Landing page
    Landing page //
    2023-11-25

Tiledesk is a chatbot builder platform that allows you to automate conversations and daily tasks, minimizing the cost of customer support with your current employees. It revolutionizes the process of creating chatbots with native integrations like OpenAI, HubSpot, Make, and much more. Tiledesk seamlessly connects stakeholders, empowering collaboration, streamlining workflows, and ensuring efficient customer query resolution across different channels.

The key features of Tiledesk are:

  1. Live Chat Widget: Tiledesk provides a dynamic live chat widget that delivers a seamless multichannel experience. Whether customers are accessing your services through a website or mobile platform, the live chat widget allows instant support and fosters real-time interactions, enabling businesses to meet customer needs promptly.

  2. No-Code Chatbot Design: With Tiledesk's intuitive no-code chatbot design builder, businesses can automate customer support processes or enhance lead qualification. The user-friendly interface empowers users without programming knowledge to create powerful chatbot workflows, streamlining operations and delivering exceptional customer experiences.

  3. CRM and Marketing Automation Integration: Tiledesk seamlessly integrates with major CRM and marketing automation tools. This integration unlocks advanced capabilities, allowing businesses to leverage existing systems while benefiting from Tiledesk's comprehensive communication solution. It facilitates efficient customer data management, personalized interactions, and targeted marketing campaigns.

  • Firebase Landing page
    Landing page //
    2023-10-20

Tiledesk features and specs

  • Chatbot Design Studio: Design custom conversation flows with our intuitive drag-and-drop builder.
  • Live chat: Build live chat in minutes, use AI for automation, keep humans for complex cases.
  • Adaptive multichannel technology: Design your chatbot once, run it on every channel hassle-free.
  • OpenAI integration: Create AI agents with the power of the most recent model from OpenAI, ChatGPT-4o.
  • Self hosting or private cloud: Deploy on-premises or to cloud servers under your control.

Firebase features and specs

No features have been listed yet.

Tiledesk videos

Tiledesk Intro

More videos:

  • Tutorial - How to get onboard with Tiledesk
  • Review - Tiledesk vs. Tawk.to
  • Review - Discover Chatbot Design Studio: the no-code platform for customer engagement

Firebase videos

Is Firebase a Good Long Term Solution?

More videos:

Category Popularity

0-100% (relative to Tiledesk and Firebase)
Customer Support
100 100%
0% 0
Developer Tools
0 0%
100% 100
Live Chat
100 100%
0% 0
App Development
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tiledesk and Firebase

Tiledesk Reviews

  1. Too easy to use!

    For someone who isn't a developer or a techie at all, for that matter, this software is so easy to use couldn't believe until I've actually tried it! Not only an intuitive dashboard, but also seamless guides for WhatsApp Business and Telegram integration, which are a must these days for any online business. Tiledesk made my life so much easier and worry-free thanks to its built-in chatbots that are firstly, 0 code, and secondly, smart enough to handle the most repetitive customers' queries on their own. Cannot begin to tell you how much time and resources I've managed to save! The icing on the cake: the option of having separate departments for each team, such as Sales and Support, which would receive only relevant customer-related issues through smart routing. Satisfied customers mean satisfied business owners. It's that simple.

    🏁 Competitors: tawk.to
    👍 Pros:    Completely free and open source|Whatsapp business integration
    👎 Cons:    Minimalist mobile app
  2. open source chatbot platform

    We found Tiledesk very easy to use and integration friendly. We use Tiledesk's free template and modify it according to our business in less than 2 hours, and it's an excellent assistant for our customer service team. In the future probably, we change and modify the code as it is open source.

    🏁 Competitors: Tidio, tawk.to
    👍 Pros:    Open-source|Unlimited chatbots|Free chatbot template
    👎 Cons:    Phone app
  3. Best chat boat platform

    Hey All! This is something cool that I have ever used. It's easy to configure and user-friendly too.


10 Best AI Tools for Customer Service to Elevate Your Support
By employing a Tiledesk chatbot, you can reduce the number of customer service agents working on live chat support. Instead, you can reassign them to more knowledge-intensive tasks and create additional value for your business. Some customers may insist on chatting with a human agent, and that’s perfectly fine—Tiledesk lets you jump into a conversation at any time.
Source: clickup.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Tiledesk is a robust free live chat that allows you to link chatbots with live agents easily, thanks to its open-source chatbot builder. It also provides important integrations with online store builders like Shopify and Prestashop and some big companies that provide automated integrations like Zapier and Dialogflow. These features address a wide range of business needs in...
Source: tiledesk.com

Firebase Reviews

Best Serverless Backend Tools of 2023: Pros & Cons, Features & Code Examples
That’s a wrap: 6 best serverless backend for your next project! If you like Firebase, check out Rowy, our Firebase content management system.
Source: www.rowy.io
What is AWS Amplify? - AWS Amplify Alternatives
The Google Firebase feature set includes a wide variety of components, some of which are file storage, application programming interfaces (APIs), cloud hosting, intelligent analytics, and real-time databases.
Source: mindmajix.com
2023 Firebase Alternatives: Top 10 Open-Source & Free
Although Firebase has some limitations, many online web and mobile applications are still running on Firebase. Likewise, BuiltWith confirms that 396,531 live websites on the internet utilize Firebase. Correspondingly, 2953 companies and 32113 developers claim to use Firebase for different tech stacks on StackShare.
THE BEST 34 APP DEVELOPMENT SOFTWARE IN 2022 LIST
With Google’s Firebase, you can build apps fast, without managing infrastructure. Firebase gives you functionality like analytics, databases, messaging and crash reporting so you can move quickly and focus on your users. Firebase is built on Google infrastructure and scales automatically, for even the largest apps. Firebase offers great integrations with Google Ads, Admob,...
Convex vs. Firebase
"Firebase" actually refers to two separate products: Firebase Realtime Database and Cloud Firestore. This discussion focuses on Cloud Firestore because it's the newer, more scalable Firebase offering.
Source: docs.convex.dev

Social recommendations and mentions

Based on our record, Firebase seems to be a lot more popular than Tiledesk. While we know about 250 links to Firebase, we've tracked only 2 mentions of Tiledesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Tiledesk mentions (2)

Firebase mentions (250)

  • Yes. You can deploy Nuxt on Firebase App Hosting (2024)
    First we need to create a Firebase account if we don't have one. After your Firebase account has been created, you should see the welcome screen. Click on the "Create a project" button:. - Source: dev.to / about 1 month ago
  • Top 10 Flutter Development Tools in 2024
    Firebase by Google offers a comprehensive suite of back-end services that seamlessly integrate with Flutter development. This integration allows you to focus on building the app's core functionalities while Firebase handles tasks like authentication, databases, cloud storage, analytics, and more. - Source: dev.to / about 1 month ago
  • How to Add Firebase Authentication To Your NodeJS App
    Head over to Firebase Developer Console homepage, sign in using your Gmail address, and click the Go to Console button to navigate to the console's overview page. - Source: dev.to / about 2 months ago
  • How I migrated from Firebase to Supabase
    I didn't really give much thought as to which backend I would use. I already had 2 projects in Supabase (BOXCUT & MineWork), but also a few projects in Firebase too. I was more concerned at the time at actually building the product. - Source: dev.to / 2 months ago
  • Mastering Firebase: A Comprehensive Guide to CRUD Operations
    Firebase, a well-known backend platform, is widely utilized for building Serverless or Headless web and mobile applications. This discussion will delve into executing comprehensive CRUD (Create, Read, Update, Delete) operations within Firebase. CRUD operations serve as fundamental building blocks for both web and mobile applications. To initiate this process, create a new project in the Firebase Console.... - Source: dev.to / 4 months ago
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What are some alternatives?

When comparing Tiledesk and Firebase, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Supabase - An open source Firebase alternative

ChatWoot - Open-source omnichannel customer engagement platform

Android Studio - Android development environment based on IntelliJ IDEA

Tidio - Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……

OneSignal - Customer engagement platform used by over 1 million developers and marketers; the fastest and most reliable way to send mobile and web push notifications, in-app messages, emails, and SMS.