Tiles Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Tiles mentions (19)

• How to deactivate window resizing? (windows maximize when bumped to the menu bar)

  Tiles (window manager) → shut off/on, no difference. Source: 10 months ago

• Are these softwares safe to use?

  I'm using MacOS on a M1 Macbook and I've been recommended to use two softwares, namely AppCleaner and Tiles and I would like to ask you if you think they are safe to use. I've heard good things about them, AppCleaner was mentioned to me as a neccesary tool for Mac users to help you remove all the junk files a normal uninstall process wouldn't. Source: about 1 year ago

• Apple Begins Testing Speedy M3 Chips as It Pursues Mac Comeback

  Thanks! I remember checking that out, I must've read it wrong I thought it was only free for 10 days but that's the pro version. I've been using Tiles for now which seems to be good enough :). Source: about 1 year ago

• Tiling manager

  I’ve been using Tiles https://freemacsoft.net/tiles/ for my tiling needs. Is there a better one out there that is also free? Source: over 1 year ago

• Hey any good apps to install on a brand new macbook? Im still new to the Os

  Adguard is a great ad blocker for Safari. I also recommend Tiles, Dropover and CopyClip. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago