Software Alternatives, Accelerators & Startups

TinyURL VS LiveAgent

Compare TinyURL VS LiveAgent and see what are their differences

TinyURL logo TinyURL

Are you sick of posting URLs in emails only to have it break when sent causing the recipient to...

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • TinyURL Landing page
    Landing page //
    2023-09-26
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

TinyURL

Pricing URL
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$ Details
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Platforms
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Release Date
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TinyURL features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

TinyURL videos

No TinyURL videos yet. You could help us improve this page by suggesting one.

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LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to TinyURL and LiveAgent)
Link Management
100 100%
0% 0
Customer Support
0 0%
100% 100
URL Shortener
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing TinyURL and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using TinyURL and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare TinyURL and LiveAgent

TinyURL Reviews

07 Best Bitly Alternative You Will Only Need (FREE)
Some of the most popular alternatives to Bitly include Rebrandly, TinyURL, and Pxl.to. These services offer similar features to Bitly, such as the ability to create and share short links. However, they each have their unique advantages. Pxl.to, for example, allows you to customize your links with your branding, while TinyURL offers a simple and easy-to-use interface.
11 Best Bitly Alternatives & Similar URL Shorteners
Nowadays, you may find quite a few Bitly competitors out there. Those competitors and alternatives offer lots of exciting things that help you with the tasks you are working with. One of the best names you should consider is TinyURL.
Top 8 Alternatives of Bit.Ly in 2023
TinyURL is a link-shortening services platform for businesses, markets, and small to hefty brands for the last 18 years. This URL shortener boasts of being experienced, reliable, and convenient. There are both paid and free versions of TinyURL.
The 8 Best Alternatives to Google URL Shortener
Free URL shortener TinyURL has been in the game since 2002, and for good reason. It's a usefull tool for when you’re in a hurry and need to create a short link that will never expire. TinyURL can suggest a shorter URL for you, or you can customize the result. TinyURL also offers a bookmarklet, a small piece of javascript you add to your web browser’s toolbar that generates a...
Source: zapier.com
The 5 Best Alternatives to Google URL Shortener
Free URL shortener TinyURL has been in the game since 2002, and for good reason. It's a usefull tool for when you’re in a hurry and need to create a short link that will never expire. TinyURL can suggest a shorter URL for you, or you can customize the result. TinyURL also offers a bookmarklet, a small piece of javascript you add to your web browser’s toolbar that generates a...
Source: zapier.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, TinyURL seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TinyURL mentions (3)

  • More "J3w World Order" disinfo spread online
    u/Migmag360 The reason your post cannot be posted and/or approved by us is because it contains a Bitchute link--which reddit bans. You have to mask the link using TinyURL. And then re-post it again with the new link instead. Source: over 1 year ago
  • Does the Atomic Bomb exist? Part 2
    u/fedx0 I have approved this post, the reason it's still banned by Reddit is because of the Bitchute links, you cannot post Bitchute links on Reddit. If you remove the links to Bitchute, or disguise the Bitchute links using TinyUrl and re-post the article, then it should be fine. If not then you will have to post the article somewhere else, then post the link to it on here instead. Source: almost 2 years ago
  • System Design: The complete course
    Let's design a URL shortener, similar to services like Bitly, TinyURL. - Source: dev.to / almost 2 years ago

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing TinyURL and LiveAgent, you can also consider the following products

Bitly - Get the most out of your social and online marketing efforts. Own, understand and activate your best audience through the power of the link with Bitly Enterprise.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

YOURLS - YOURLS is a website that contains all the tools you need to create and launch your very own URL shortener. URL shorteners like bitly or TinyURL are fine for public use, but they offer limited options in terms of URL customization.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Polr - An open source URL shortener. A great non-profit and free alternative to bit.ly, TinyURL, or goo.gl.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.