Software Alternatives, Accelerators & Startups

Topdesk VS HaloPSA

Compare Topdesk VS HaloPSA and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Topdesk logo Topdesk

Download our TopDesk Windows Alt+Tab replacement software now and find windows fast. Switch between windows faster and quickly find the window you're looking for.

HaloPSA logo HaloPSA

You’re in good company 100,000+ people, from 40+ countries, trust HaloPSA to centralise their business processes.
  • Topdesk Landing page
    Landing page //
    2018-11-24
  • HaloPSA Landing page
    Landing page //
    2023-11-06

HaloPSA is a single, all-inclusive solution, designed for MSPs. HaloPSA gives you the power to manage your comprehensive service desk with powerful ITIL aligned out-of-the-box functionality. With an integrated PSA platform you will experience features such as time-tracking and billing, advanced reporting, asset management, remote access, seamless integrations, automation tools and more. Tailored to your requirements with an intuitive UI, you can remedy your client issues with an unlimited PSA solution

HaloPSA

$ Details
paid Free Trial £35.0 / Monthly (per agent)
Platforms
Windows Browser Android Web iOS Google Chrome REST API Firefox Cross Platform JavaScript Safari Chrome OS iPhone Cloud Internet Explorer Windows Phone Edge Node JS .Net AWS C++ TypeScript Windows IIS

Topdesk features and specs

  • Enhanced User Experience
    Topdesk provides an intuitive 3D interface that simulates a 3D virtual desktop environment. This can make window management more visually engaging and can improve productivity by making it easier to switch between tasks.
  • Improved Window Organization
    The software offers features that help users organize and navigate multiple open windows smoothly. This can be a significant advantage for users who frequently multitask.
  • Customizable Settings
    Users can customize various settings such as the 3D effect intensity and the method of activation. This level of customization allows users to tailor the software to their specific needs and preferences.
  • Keyboard Shortcuts
    Topdesk supports keyboard shortcuts to activate its features, which can speed up the workflow for power users who prefer using the keyboard over the mouse.

Possible disadvantages of Topdesk

  • System Resource Usage
    Topdesk's 3D effects can be resource-intensive, potentially slowing down older or lower-spec computers. This makes it a less viable option for users with such hardware.
  • Compatibility Issues
    Some users may experience compatibility issues with certain applications or operating system versions. This can limit the overall effectiveness and usability of the software.
  • Learning Curve
    The unique 3D interface and features may require some time for new users to learn and adapt to, which can be a drawback for those who need a quick and simple solution.
  • Cost
    Topdesk is a paid software, and the cost might be a barrier for some users, especially when there are free alternatives available that offer similar functionalities.

HaloPSA features and specs

  • Help desk & requests management

Topdesk videos

Webinar: An introduction to TOPdesk

HaloPSA videos

HaloPSA - An Introduction (2021)

More videos:

  • Review - HaloPSA - RMM (2021)
  • Review - HaloPSA - Billing (2021)

Category Popularity

0-100% (relative to Topdesk and HaloPSA)
Project Management
100 100%
0% 0
MSP
0 0%
100% 100
Windows Tools
100 100%
0% 0
Monitoring Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Topdesk and HaloPSA

Topdesk Reviews

We have no reviews of Topdesk yet.
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HaloPSA Reviews

  1. Michael Rubin
    · Director at Tech Gloves ·
    HaloPSA Review

    HaloPSA has been a great experience for us. We have been using it for just under a year and had tried several systems before we found HaloPSA. HaloPSA was the only one that ticked all the right boxes with its modern, clean and fast interface, huge array of integrations, fantastic support and very competitive price.

    👍 Pros:    Intuitive|Nice interface|Wide range of integrations|Great customer support

Social recommendations and mentions

Based on our record, HaloPSA seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Topdesk mentions (0)

We have not tracked any mentions of Topdesk yet. Tracking of Topdesk recommendations started around Mar 2021.

HaloPSA mentions (4)

  • ConnectWise Exodus - no wonder...!
    We heard about haloPSA at the Vegas MSP conference last month. Several MSPs are moving to them. We were very impressed with the staff that represented the. Booth. Check ‘em out: https://halopsa.com. Source: almost 2 years ago
  • Issues with help desk
    I've been e-mailing support @ halopsa.com and my tickets always get created? I can also login to support.halopsa.com and log a ticket directly in the self service portal. Source: over 2 years ago
  • Ticketing/PM/Time Tacking/Documentation Stack Review and Recommendation
    We're an autotask shop, but if I was starting all over, I'd be looking hard at https://halopsa.com/. Source: over 3 years ago
  • MSP Friendly CRM Solutions
    I moved to Halo - https://halopsa.com - from Connectwise and it's working well for me. Combines the PSA and CRM in one. Source: almost 4 years ago

What are some alternatives?

When comparing Topdesk and HaloPSA, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

SuperOps.ai - Modern PSA and RMM Software for MSP's and IT Teams

ManageEngine ServiceDesk Plus - Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.