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Totango VS PAQATO

Compare Totango VS PAQATO and see what are their differences

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Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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Totango logo Totango

Totango is a Customer Success Software Platform

PAQATO logo PAQATO

The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
Visit Website
  • Totango Landing page
    Landing page //
    2023-10-11

  www.totango.comSoftware by Totango

  • PAQATO Landing page
    Landing page //
    2021-10-20

With PAQATO, online retailers offer their customers an outstanding after sales experience and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 1,000 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.

Totango

Website
totango.com
Pricing URL
Official Totango Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

PAQATO

Website
paqato.com
Pricing URL
Official PAQATO Pricing
$ Details
paid €349.0 / Monthly
Platforms
Shopify Magento WooCommerce REST API Shopware Oxid Gambio Plentymarkets Prestashop Sage Spryker Versa Commerce Wix Jimdo xt:Commerce Integromat
Release Date
2015 January
Edit details

Totango features and specs

No features have been listed yet.

PAQATO features and specs

  • track & trace page: Create and manage the Track & Trace page for your online shop.
  • Shipping communication: Proactive communication during the parcel journey.
  • Shipment controlling: BI-supported shipment controlling for fewer service requests.
  • Return portal: Fully automated digital returns management for your online shop.

Totango videos

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PAQATO videos

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PAQATO - After Sales Experience

More videos:

  • Review - Push Communication auf der Paketreise - PAQATO bei the Digital Bash - Marketing Tools

Category Popularity

0-100% (relative to Totango and PAQATO)

Totango

PAQATO

Customer Success
100 100%
Customer Success
0% 0
eCommerce Tools
0 0%
eCommerce Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
eCommerce
0 0%
eCommerce
100% 100

User comments

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What are some alternatives?

When comparing Totango and PAQATO, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

parcelLab - Our Operations Experience Management platform unlocks the potential of the post-sales experience, revolutionizing how people interact with your brand.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PackageX Receive - PackageX Receive digitizes package-receiving operations and delivers world-class package management solutions.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

DelivApp - Software for managing online ordering, delivery and loyalty for multi-unit restaurants

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