Software Alternatives, Accelerators & Startups

TouchBistro VS LightSpeed Restaurant

Compare TouchBistro VS LightSpeed Restaurant and see what are their differences

TouchBistro logo TouchBistro

iPad based Point of Sale solution for restaurants

LightSpeed Restaurant logo LightSpeed Restaurant

Lightspeed's POS systems, ecommerce and omnichannel solutions are reinventing the customer experience while helping grow your business. Try us today!
  • TouchBistro Landing page
    Landing page //
    2023-09-13
  • LightSpeed Restaurant Landing page
    Landing page //
    2023-09-11

TouchBistro features and specs

  • User-Friendly Interface
    TouchBistro offers an intuitive and easy-to-navigate interface, making it accessible for staff of varying technical proficiency. This can result in quicker staff training and smoother operations.
  • iPad Compatibility
    The system is designed to work seamlessly with iPads, ensuring mobility and flexibility in a fast-paced restaurant environment. Servers can easily take orders and process payments directly at the table.
  • Comprehensive Features
    TouchBistro provides a wide range of features, including inventory management, menu customization, and customer relationship management (CRM). These features help streamline restaurant operations and enhance the customer experience.
  • Offline Mode
    The system operates even without an Internet connection, allowing restaurants to continue their operations uninterrupted in case of connectivity issues.
  • Strong Customer Support
    TouchBistro offers robust customer support services, including 24/7 phone support, training resources, and an online help center to assist with troubleshooting and optimization.

Possible disadvantages of TouchBistro

  • Subscription Cost
    The pricing model is subscription-based, which may be costly for small restaurants, especially those operating on a tight budget.
  • Hardware Requirements
    While the iPad compatibility is a pro, it also means that restaurants need to invest in Apple hardware, which can be more expensive than alternatives.
  • Limited Integrations
    TouchBistro has fewer integrations with third-party applications compared to some other POS systems. This may limit its adaptability for restaurants that rely on multiple software solutions for different aspects of their business.
  • Complex Initial Setup
    The initial setup and customization process can be complex and time-consuming, which might be challenging for restaurants without dedicated IT staff.
  • Learning Curve
    Despite its user-friendly design, the system's extensive features can create a steep learning curve for staff, requiring comprehensive training and adjustment time.

LightSpeed Restaurant features and specs

  • Comprehensive POS Features
    Offers a wide array of features tailored for the restaurant industry, including order management, table management, and inventory tracking.
  • Cloud-Based System
    As a cloud-based POS, it allows for real-time updates and access from anywhere, enabling efficient remote management.
  • Integration Capabilities
    Supports integrations with various third-party applications such as accounting software, payroll systems, and marketing tools to enhance operational efficiency.
  • User-Friendly Interface
    Designed with an intuitive and easy-to-navigate interface, which reduces the learning curve for new users and staff.
  • Customer Support
    Offers 24/7 customer support to assist with any issues or questions that may arise, ensuring minimal downtime.
  • Customizable
    Provides customizable options to suit different types of restaurants, from quick service to fine dining, allowing businesses to tailor the system to their specific needs.

Possible disadvantages of LightSpeed Restaurant

  • Cost
    Can be expensive, particularly for small businesses, with additional costs for add-ons and integrations possibly leading to higher overall expenses.
  • Complexity for Smaller Restaurants
    May offer more features than necessary for smaller establishments, leading to potential underutilization of the system’s capabilities.
  • Dependence on Internet
    Being cloud-based means that consistent internet connectivity is crucial; disruptions in internet service can affect functionality and access to the system.
  • Hardware Restrictions
    Requires compatible hardware to function optimally, which could involve additional setup costs and potential compatibility issues.
  • Learning Curve for Advanced Features
    While basic operations are user-friendly, some advanced features can have a steeper learning curve, requiring additional training for staff.

Analysis of TouchBistro

Overall verdict

  • Overall, TouchBistro is a strong choice for restaurants seeking a reliable and versatile POS system. Its industry-specific features, ease of use, and customer support make it a popular choice among restaurateurs. However, potential users should evaluate their specific needs and compare them with TouchBistro's offerings to ensure it is the right fit for their establishment.

Why this product is good

  • TouchBistro is considered a good point-of-sale (POS) system because it is specifically designed for the restaurant industry. It offers an intuitive interface, robust features tailored for various types of dining establishments, and seamless integration with other restaurant management systems. The platform supports tableside ordering, menu management, and reporting, which can enhance operational efficiency and customer experience.

Recommended for

    TouchBistro is recommended for small to medium-sized restaurants, cafes, bars, and food trucks. It's particularly well-suited for full-service and quick-service establishments that require efficient order management and customer interaction features. Businesses looking for a cloud-based solution with offline capabilities will also find TouchBistro appealing.

Analysis of LightSpeed Restaurant

Overall verdict

  • Yes, LightSpeed Restaurant is a strong contender in the restaurant POS market. Its comprehensive features, ease of use, and adaptability to different types of dining establishments make it a valuable tool for managing operations effectively.

Why this product is good

  • LightSpeed Restaurant is a popular point-of-sale (POS) system designed specifically for the hospitality industry. It offers a wide range of features, including menu management, inventory tracking, customer management, and reporting tools. The system is cloud-based, allowing easy access and updates. It also integrates well with various third-party applications, enhancing its utility. The user-friendly interface and robust support options make it a favorable choice for restaurant owners.

Recommended for

  • Small to medium-sized restaurants
  • Cafes and coffee shops
  • Bars and nightclubs
  • Quick service restaurants
  • Multi-location establishments

TouchBistro videos

Touchbistro POS App Demo Walkthrough

More videos:

  • Review - This Is TouchBistro - full video
  • Review - Performing Table Service with TouchBistro

LightSpeed Restaurant videos

No LightSpeed Restaurant videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to TouchBistro and LightSpeed Restaurant)
Payments Processing
100 100%
0% 0
POS
74 74%
26% 26
Restaurant Management
0 0%
100% 100
Marketing Platform
82 82%
18% 18

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TouchBistro and LightSpeed Restaurant

TouchBistro Reviews

POS: Best Point of Sale System Software for Small businesses
TouchBistro is an iPad POS for restaurants. It is designed specifically for restaurants.
Source: qpe.co.in
Best Restaurant POS Systems For 2019
TouchBistro has core features and add-ons that help restaurants keep patrons and staff safe during COVID, including an in-house online ordering system that’s free for the first 12 months. The system doesn’t accept online payments (customers must pay when they pick up), but if that doesn’t work for you, TouchBistro also integrates with third-party delivery services....

LightSpeed Restaurant Reviews

Best Restaurant POS Systems For 2019
Lightspeed Restaurant is arguably one of the most feature-rich POS systems for restaurants on the market. The software also features in-depth ingredient tracking and real-time alerts when ingredients are running low. Tableside ordering is also offered, allowing servers to take and send orders directly from the table to the kitchen using an iPad or letting customers place...

What are some alternatives?

When comparing TouchBistro and LightSpeed Restaurant, you can also consider the following products

Toast - Built to make restaurants better. Toast gives your restaurant the technology you need to succeed in today's fast-paced environment.

Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!

NCR Aloha POS - Join more than 100,000 restaurants that are powered by NCR restaurant solutions. Fine Dining. Deliver amazing guest experiences like complex multi-course service, custom ordering, check and item splitting, and more. Quick Service. Fast Casual.

Lightspeed - retail and restaurant point-of-sale, ecommerce, and omnichannel solution

Odoo Point of Sale - Odoo is an online point of sale solution for retail and restaurants.

Upserve - Upserve POS is the industry-leading, cloud-based point-of-sale system used by thousands of restaurants. Upserve delivers you rich and actionable insights that help your business become wildly successful!