TouchBistro

Website

touchbistro.com

Pricing URL

Official TouchBistro Pricing

Release Date

-

Categories

#Marketing Platform #Employee Scheduling #Digital Marketing #Payments Processing

UrbanPiper

Website

urbanpiper.com

Pricing URL

-

Release Date

2015 January

Categories

#Food And Drink #Online Services #Employee Scheduling #Business & Commerce #Marketing Platform

Startup details

Country

India

State

Karnataka

City

Bengaluru

Founder(s)

Anirban Majumdar

Employees

100 - 249

TouchBistro features and specs

• User-Friendly Interface
  TouchBistro offers an intuitive and easy-to-navigate interface, making it accessible for staff of varying technical proficiency. This can result in quicker staff training and smoother operations.
• iPad Compatibility
  The system is designed to work seamlessly with iPads, ensuring mobility and flexibility in a fast-paced restaurant environment. Servers can easily take orders and process payments directly at the table.
• Comprehensive Features
  TouchBistro provides a wide range of features, including inventory management, menu customization, and customer relationship management (CRM). These features help streamline restaurant operations and enhance the customer experience.
• Offline Mode
  The system operates even without an Internet connection, allowing restaurants to continue their operations uninterrupted in case of connectivity issues.
• Strong Customer Support
  TouchBistro offers robust customer support services, including 24/7 phone support, training resources, and an online help center to assist with troubleshooting and optimization.

Possible disadvantages of TouchBistro

• Subscription Cost
  The pricing model is subscription-based, which may be costly for small restaurants, especially those operating on a tight budget.
• Hardware Requirements
  While the iPad compatibility is a pro, it also means that restaurants need to invest in Apple hardware, which can be more expensive than alternatives.
• Limited Integrations
  TouchBistro has fewer integrations with third-party applications compared to some other POS systems. This may limit its adaptability for restaurants that rely on multiple software solutions for different aspects of their business.
• Complex Initial Setup
  The initial setup and customization process can be complex and time-consuming, which might be challenging for restaurants without dedicated IT staff.
• Learning Curve
  Despite its user-friendly design, the system's extensive features can create a steep learning curve for staff, requiring comprehensive training and adjustment time.

UrbanPiper features and specs

• Centralized Platform
  UrbanPiper offers a centralized platform to manage various aspects of online delivery operations, integrating multiple delivery service providers to streamline processes.
• Real-time Updates
  The platform provides real-time updates on orders and inventory, allowing businesses to manage resources more effectively.
• Wide Integration
  UrbanPiper integrates with a variety of POS systems and third-party delivery services, offering flexibility and ease of use across different platforms.
• Analytics and Reporting
  The platform provides detailed analytics and reporting features, helping businesses gain insights into sales performance and operational efficiency.
• Automated Operations
  UrbanPiper automates many routine operations such as menu updates and order syncing, reducing manual work and potential for human errors.

Possible disadvantages of UrbanPiper

• Complex Setup
  The initial setup can be complex and time-consuming, especially for small businesses without dedicated technical resources.
• Cost
  Depending on the scale and features utilized, UrbanPiper can be costly, impacting especially small or new businesses with limited budgets.
• Dependency on Internet
  As a cloud-based solution, efficient operation depends heavily on a stable internet connection, which might not always be reliable.
• Learning Curve
  New users might face a learning curve due to the comprehensive nature of the platform, requiring time and training to utilize all features effectively.
• Support Limitations
  Some users might find the customer support response times and quality lacking, which can be a hindrance during critical operational issues.

Touchbistro POS App Demo Walkthrough

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Automate your business with UrbanPiper

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