Software Alternatives, Accelerators & Startups
Register | Login

TrackDuck VS Freshservice

Compare TrackDuck VS Freshservice and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

TrackDuck logo TrackDuck

Visual feedback for web design and development.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
Visit Website
  • TrackDuck Landing page
    Landing page //
    2023-10-07
  • Freshservice Homepage
    Homepage //
    2024-05-06

TrackDuck videos

+ Add

TrackDuck web feedback tool explained in 1min

More videos:

  • Tutorial - Webinar "How to use TrackDuck like a Pro"
  • Tutorial - How To Use TrackDuck - Visitors Feedback

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to TrackDuck and Freshservice)

TrackDuck

Freshservice

Visual Feeback
100 100%
Visual Feeback
0% 0
Project Management
8 8%
Project Management
92% 92
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Web Development Tools
100 100%
Web Development Tools
0% 0

User comments

Share your experience with using TrackDuck and Freshservice. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare TrackDuck and Freshservice

TrackDuck Reviews

Top 10 Bug Tracking Tools for Web Developers and Designers
TrackDuck is a user-friendly bug tracking tool that allows clients to leave their feedback on a website. It has the capability to automatically capture dynamic screen resolution and across all browser types while performing visual bug tracking. TrackDuck enables bug testing to be done according to the granted permission levels especially to the administrator, contributor and...
Source: www.w2ssolutions.com
Bug Tracker Needed? Here 6 Best Bug Tracking Software to Use
One of the advantages of TrackDuck is that it is easy to use for non-tech people. All they need to do is to select a part of the website and just leave a comment. TruckDuck will automatically append data about browser, OS, and screen resolution.
Source: everhour.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TrackDuck mentions (0)

We have not tracked any mentions of TrackDuck yet. Tracking of TrackDuck recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing TrackDuck and Freshservice, you can also consider the following products

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Redmine - Flexible project management web application

Basecamp - A simple and elegant project management system.

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

GitLab - Create, review and deploy code together with GitLab open source git repo management software | GitLab

Loading...