Software Alternatives, Accelerators & Startups

TrueLayer VS Intercom

Compare TrueLayer VS Intercom and see what are their differences

TrueLayer logo TrueLayer

Simple Bank APIs to access real-time financial data

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • TrueLayer Landing page
    Landing page //
    2023-09-28
  • Intercom Landing page
    Landing page //
    2023-07-05

TrueLayer videos

Building Open Banking API Layers with TrueLayer

More videos:

  • Review - API-based fintechs take the next steps: Plum generate payments via TrueLayer | Homescreen | Ep 53

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to TrueLayer and Intercom)
Online Payments
100 100%
0% 0
Customer Support
0 0%
100% 100
Recurring Billing
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TrueLayer and Intercom

TrueLayer Reviews

We have no reviews of TrueLayer yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom should be more popular than TrueLayer. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TrueLayer mentions (4)

  • BANKING AS A SERVICE? ANOTHER WAY BUSINESSES MAKE MONEY
    Sounds like Open Banking which is government driven & regulated, depending on where you are. There are a couple of startups that act as an abstraction layer to try to make the experience "frictionless", like TrueLayer. Source: over 1 year ago
  • I'm an experienced programmer trying to build my first website for my clothing brand using JavaScript, HTML and CSS, but I have a few serious questions regarding the problems I might encounter while creating such a website
    You won't avoid interfacing with an API. Even if you don't want to use Stripe/PayPal, you'll need to wrestle with a banks own API or some kind of broker. TrueLayer is a popular way in Europe to access banks that support the Open Banking API. It is through a banking API that you will get confirmation that a payment has been made, so there should be no chance of sending items "for free". Unless you're posting... Source: over 1 year ago
  • Why do some traditional banks still not offer open banking?
    I had a subscription with TrueLayer. The API service was smooth and their team updated me from time to time. They even helped me with regulation by giving us an agency under their FCA license. Eventually I transferred to Nordigen due to a friend’s recommendation. It was also free so why not. It was easy to integrate their program to my business model. One particular program I am happily using that involves open... Source: over 2 years ago
  • Open Beta Ending: A last chance to get FOREVER FREE ACCESS to a money app
    • The technology that helped us connect you with your banks is powered by TrueLayer Ltd, which is regulated by the UK Financial Conduct Authority (FCA) and their registration number is 901096. We are also registered with the FCA (928953), as an agent of TrueLayer. You will see their interface when you choose your banks as well as a statement in our app stating this relationship. More info about TrueLayer if you... - Source: Hacker News / about 3 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
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What are some alternatives?

When comparing TrueLayer and Intercom, you can also consider the following products

Stripe - Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Plaid - Infrastructure that powers financial technology by enabling applications to connect with users' bank accounts.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Teller API - A single API to connect your app with any bank's account

Drift - A messaging app that helps you grow your business.