Tutanota Reviews

1. Scotty

   | Analyst at Beta-Test Solutions | over 3 years ago
   Excellent application for free

   Great app for a free service. Standard security features. Hosted in Germany.

   🏁 Competitors: ProtonMail, Yandex.Mail, Microsoft Outlook

   👍 Pros:    Free basic plan|Data protection and security|Well designed

   👎 Cons:    Nothing, so far

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Tutanota mentions (177)

• Please move away from Amazon for Tuta's Domain Name System

  A look at tuta.com and tutanota.com demonstrates that Tuta is using an Amazon Start of Authority (SOA) DNS record and 4 corresponding Amazon Name Server (NS) DNS records. Source: 7 months ago

• Is there a place to suggest software you'd like to be on the AUR? If not, let it be here!

  I've moved on to Ferdium by the way via the ferdium-electron AUR package. I also use Tuta, Skiff, Google Messages and YouTube Music with it. Source: 7 months ago

• Can't access new website

  Unfortunately, since you launched the new tuta.com website, I can't access anymore from China, unless I have a VPN service. Source: 7 months ago

• Change current email from Tutanota to tuta

  Have a non business paid account. Can you change your current tutanota.com email to the tuta.com email? Source: 7 months ago

• troubles after tutanota became tuta..now cannot log in

  Weeks ago when tutanota became tuta I had same issues...wouldnt allow me log in. I clicked links provided by tuta to "migrate" data...never worked. Few days later...i was able to log in at https://mail.tutanota.com/login and continued until today, when my credentials were not "valid" anymore so tried at tuta.com and same thing. Source: 7 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago