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Twilio Flex VS Actions on Google

Compare Twilio Flex VS Actions on Google and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Twilio Flex logo Twilio Flex

The programmable contact center platform 📱

Actions on Google logo Actions on Google

The open platform for Google Assistant
  • Twilio Flex Landing page
    Landing page //
    2023-10-09
  • Actions on Google Landing page
    Landing page //
    2023-09-19

Twilio Flex videos

+ Add

Getting Started with Twilio Flex

More videos:

  • Review - Setting Up for Twilio Flex Plugin Development

Actions on Google videos

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Release Environments for Actions on Google Assistant

Category Popularity

0-100% (relative to Twilio Flex and Actions on Google)

Twilio Flex

Actions on Google

Communication
100 100%
Communication
0% 0
Chatbots
0 0%
Chatbots
100% 100
Phone System
100 100%
Phone System
0% 0
iPhone
0 0%
iPhone
100% 100

User comments

Share your experience with using Twilio Flex and Actions on Google. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Twilio Flex and Actions on Google

Twilio Flex Reviews

10 Best Call Center Software (December 2022)
Twilio Flex offers a customizable contact center for any size business. The flexibility of Twilio Flex comes in the form of features and pricing. At its core, Twilio Flex is a call center that focuses on voice or messaging support. Agents will have a lot of information about clients from their contact list and the ability to click to call. The customization comes in with...
Source: www.forbes.com

Actions on Google Reviews

We have no reviews of Actions on Google yet.
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Social recommendations and mentions

Based on our record, Actions on Google should be more popular than Twilio Flex. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Twilio Flex mentions (1)

  • What Every C Programmer Should Know About Undefined Behavior
    Customer journey mapping https://twilio.com/flex. - Source: Hacker News / almost 3 years ago

Actions on Google mentions (5)

  • Create new database item from Android voice command?
    - Google Asistant - https://developers.google.com/assistant. Source: over 1 year ago
  • What Are Android Accessibility Features?
    Google Assistant: This great phone assistant by Google can be your writer, personal caller, or voice-operated interface that you can access from each app to do everything with voice. Source: almost 2 years ago
  • Google home media API
    There are tons of resources online you just need to search. I would start here tho: https://developers.google.com/assistant. Source: almost 3 years ago
  • The Future of Voice Assistants and AI
    As this trend continues we are starting to see bigger companies help developers implement these types of features. Amazon offers Transcribe, an automatic speed recognition (ASR) service that enables developers to add speech to text functionality to their applications. Google has Actions, which allows developers to build voice into their own products. I see this trend continuing in the future as more developers try... - Source: dev.to / about 3 years ago
  • Home minis getting dumber and dumber?
    Well, it isn't stupid, it's enthusiasthic ;) You can consider yourself an innovator: https://en.wikipedia.org/wiki/Diffusion_of_innovations#Adopter_categories Anyway, as you are a fellow coder, I recommend you to try https://github.com/skorokithakis/catt (it works even from the phone with termux), and https://developers.google.com/assistant (to develop self custom actions). Source: over 3 years ago

What are some alternatives?

When comparing Twilio Flex and Actions on Google, you can also consider the following products

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Voice Principles - Guiding principles for voice design, all in one place

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

BotTalk - Create Alexa skills and Google Assistant actions with Markup

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

Alexa Skill Kit - Effortless Alexa Skill development with AWS Lambda

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