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Unfold VS HelpScout

Compare Unfold VS HelpScout and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Unfold logo Unfold

Create beautiful and engaging stories with minimal and elegant templates. As well as a landingpage for all your links

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Unfold Landing page
    Landing page //
    2023-07-05
  • HelpScout Landing page
    Landing page //
    2023-07-14

Unfold videos

+ Add

How to Use Unfold to Edit Instagram and Snapchat Stories

More videos:

  • Review - INSTAGRAM STORY HACKS (unfold app)
  • Review - Make Your IG Stories POP - The Unfold App

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Unfold and HelpScout)

Unfold

HelpScout

Social Media Tools
100 100%
Social Media Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Instagram Marketing
100 100%
Instagram Marketing
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Unfold and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Unfold and HelpScout

Unfold Reviews

5 Apps Like Prisma Photo Editor
A short video editor that brings a stack of over 300 award-winning Instagram story templates. It helps in creating collage layouts for social platforms with its easy-to-use designs, tools, and fonts to take your content to the next level. It lets you be beautiful while creating stories with awesome templates. You can become a strong storyteller while having everything you...
Source: www.justalternativeto.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than Unfold. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Unfold mentions (1)

  • If reels are going to be the new normal, would you keep using Instagram? If so, what are you guys going to do?
    Not to worry I'll provide some clarity. I edit my video in Adobe premiere & edit my photos in lightroom. I use an app called unfolded to create my reels, they have a pack called highlights which I use to make my slide shows. I typically use the fourth one. I'm on android they have an iOS app. "Unfold — Toolkit for Storytellers" https://unfold.com. Source: almost 2 years ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Unfold and HelpScout, you can also consider the following products

Storyheap - Manage your SnapChat and Instagram stories.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Stori - The best way to analyse your Instagram Stories 📈 🦄

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Fastory - Craft stunning Instagram stories, share them everywhere 🚀

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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