Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Ungoogled Chromium should be more popular than Freshdesk. It has been mentiond 60 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Cromite[0] is the best on Android, it's a privacy-oriented open source patchset on top of Chromium. Cromite has a desktop build, but it's a bit more experimental than the mobile build, so you can use Ungoogled Chromium[1] instead. Ungoogled is also a privacy-oriented open source patchset on top of Chromium. Check the beta flags to enable some more interesting features like getClientRect anti-fingerprinting... - Source: Hacker News / 4 months ago
For those that like Chromium but want to remove any integration with Google, there's Ungoogled Chromium https://github.com/ungoogled-software/ungoogled-chromium. - Source: Hacker News / 5 months ago
Firefox or Ungoogled Chromium (needs to update uBlock manually) in Incognito window with unchanged vanilla uBlock Origin with lists updated and no other plugins and without YouTube account. Works perfectly. Also FreeTube. Source: 8 months ago
Ungoogled Chromium is a Chromium-based browser with Google services stripped out. - Project and source: https://github.com/ungoogled-software/ungoogled-chromium. - Source: Hacker News / 9 months ago
While these screenshots use Google Chrome, they will also work on all 'Chromium' based web browsers, like Brave, Vivaldi, ungoogled-chromium, etc. Window's Edge is also compatible, though some the button locations are changed. - Source: dev.to / 10 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Brave - Fast and secure, ad and tracker blocking browser.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
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Google Chrome - Google Chrome is a fast, secure, and free web browser, built for the modern web. Give it a try on your desktop today.
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