Software Alternatives, Accelerators & Startups

Userback VS ShoutOUT

Compare Userback VS ShoutOUT and see what are their differences

Userback logo Userback

Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.

ShoutOUT logo ShoutOUT

All in one business texting tool to send personalized alerts, promotions, reminders, short links and marketing campaigns, for any SMEs (hotels, restaurants, education, non profits, Woocommerce, banks, healthcare, agencies, supermarkets, weddings)
  • Userback Landing page
    Landing page //
    2022-03-08

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

  • ShoutOUT Landing page
    Landing page //
    2023-01-24

ShoutOUT is a customer communication platform for personalized SMS campaigns. Users can send unlimited local and international SMS to unlimited contacts. Whether you need to send personalized and custom team alerts, business promotions, event reminders, short links or any type of marketing campaign, ShoutOUT comes with the perfect set of features to cater to them all.

Any SMEs from any industry, including but not limited to hotels, restaurants, education, non profits, Woocommerce, banks, healthcare, talent agencies, real-estate, supermarkets, retail, and other use cases such as inter-office communication systems, weddings invitations and updates, event updates, voting systems, influencer subscriptions can use ShoutOUT to streamline their communications.

Our solutions

  • Personalized SMS Marketing

Messaging platform and campaign management with bulk SMS, personalization, customization, custom sender ID, URL tracking and analytics. (getshoutout.com)

  • SMS API and OTP API

SMS API for hassle-free two-way messaging & OTP API for two factor authentication code generation and validation. (lite.getshoutout)

  • Shared Inbox

Omnichannel messaging platform for SMS, WhatsApp, Messenger, Instagram, with multiple admins and a chatbot. (getshoutout.com/inbox)

Userback

$ Details
paid Free Trial $59.0 / Monthly (Unlimited feedback)
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-

Userback features and specs

  • Screenshot Capturing: Yes
  • Screen recording: yes
  • Annotations: Yes
  • Integrations: Yes
  • Collaboration Tools: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Feedback widget: Yes
  • Feedback & Commenting: Yes
  • Free Trial: 14-day free trial, no credit card required
  • GDPR Compliant: Yes
  • Browser Extensions: Yes
  • Branding: Yes

ShoutOUT features and specs

  • Personalized messaging: Yes
  • List management: Yes
  • Built-in URL shortening: Yes
  • Custom Attributes: Yes
  • Saved templates: Yes
  • Custom sender ID: Yes
  • Campaign analytics: Yes
  • Click tracking: Yes
  • Scheduling: Yes
  • Unicode: Yes
  • Segmentation: Yes
  • Two Factor Authentication (2FA): Yes
  • Two way SMS texting: Yes
  • Multiple Users: Yes

Userback videos

Userback Demo

More videos:

  • Review - Userback Review on AppSumo
  • Review - Userback Review - Frictional Client / User Feedback, This One You Don't Want To Miss
  • Demo - UserBack: How To Use This Awesome Tool - Website Maintenance Demo
  • Demo - Userback Overview Video

ShoutOUT videos

No ShoutOUT videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Userback and ShoutOUT)
Customer Feedback
100 100%
0% 0
SMS Marketing
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Email Marketing
0 0%
100% 100

User comments

Share your experience with using Userback and ShoutOUT. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and ShoutOUT

Social recommendations and mentions

Based on our record, ShoutOUT should be more popular than Userback. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 1 year ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 2 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 2 years ago

ShoutOUT mentions (5)

  • Why we switched from docker to serverless
    Here at ShoutOUT, we’ve been happily operating on Amazon Web Services for years. But there is always room for improvement. Luckily, we have the kind of team that doesn’t hesitate to embrace new technologies that will improve the platform-and that’s the very reason why we decided to try serverless architecture. - Source: dev.to / about 2 years ago
  • SMS Platform - Apps for integrations
    As the next step of ShoutOUT (https://getshoutout.com/) we are going to add integrations to the platform. I would like to know your preferred apps integrate with our SMS platform. Source: over 2 years ago
  • How should I validate my product in the US market?
    Hey folks, I am building a business texting tool (https://getshoutout.com/) It’s not built for a very specific market. Product is pretty general in this space. Source: over 2 years ago
  • Looking for feedback on a business texting SaaS product
    Hey Community, we are launching a business texting tool in the US market. You can test our product from anywhere in the world. We appreciate it if you would like to give any feedback on our website content, product onboarding, UI/UX, etc. - https://getshoutout.com/. Source: over 2 years ago
  • I am building a SaaS product from outside US. but I want to scale my product in the US market.
    Thanks a lot for the comments! I have already registered the company in the US market. We started Google CPC campaigns with a smaller budget. Yes, we are seeing users registering now. But they are hardly converting to a paid customer.(We are doing well in my market) If you are curious here’s my SaaS product- https://getshoutout.com. Source: over 2 years ago

What are some alternatives?

When comparing Userback and ShoutOUT, you can also consider the following products

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

ProTexting - ProTexting offers mobile marketing tools for businesses to communicate with their audience via SMS & MMS campaigns.

Marker.io - Visual feedback and bug reporting tool for websites

Trumpia - SMS Marketing and Marketing Automation software for Mass SMS, internal communications & emergency alerts. #1 Text Messaging Service used by Fortune 500s.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Clickatell - Simple, reliable mobile messaging cloud.