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UserEcho VS SurveyLab

Compare UserEcho VS SurveyLab and see what are their differences

SurveyJS
Simplify data collection in your JavaScript application with SurveyJS UI components. Create and style dynamic JSON-based forms using a fully integrated form builder that features a CSS theme editor and GUI for conditional rules and form branching. featured
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  3. » Reviews
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UserEcho logo UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

SurveyLab logo SurveyLab

Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.
  • UserEcho Landing page
    Landing page //
    2021-10-22
  • SurveyLab Landing page
    Landing page //
    2021-03-16

surveylab.com is a professional survey software and questionnaire tool that supports survey creation, automates response collection and provides real-time reports and advanced data analytics. The system is a web application and no additional software expect web browser is needed to use it. System offers mobile app (Android, iOS), multi-language support, multi-user accounts, enhanced security (including GDPR compliance) and many more.

UserEcho

Website
userecho.com
Pricing URL
Official UserEcho Pricing
$ Details
freemium $19.0 / Monthly
Platforms
Web Mobile
Release Date
-
Edit details

SurveyLab

Website
surveylab.com
Pricing URL
Official SurveyLab Pricing
$ Details
paid Free Trial $29.0 / Monthly
Platforms
Browser Android iOS REST API
Release Date
2009 October
Edit details

UserEcho videos

+ Add

UserEcho and min.us video review.avi

More videos:

  • Review - UserEcho editor extended with new features

SurveyLab videos

No SurveyLab videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to UserEcho and SurveyLab)

UserEcho

SurveyLab

Help Desk
100 100%
Help Desk
0% 0
Surveys
0 0%
Surveys
100% 100
Customer Support
100 100%
Customer Support
0% 0
Forms And Surveys
0 0%
Forms And Surveys
100% 100

User comments

Share your experience with using UserEcho and SurveyLab. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserEcho and SurveyLab

UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

SurveyLab Reviews

7 Great Survey Software Alternatives to SurveyMonkey
MySurveyLab.com integrates with applications for CRM, eShop, BI, and DWH. Zendesk, Salesforce, Slack, and Prestashop are some of its prominent partners. You can view the surveys on PCs, laptops, tablets, and mobile phones. The tool also collects data using SMS and QR codes. MySurveyLab.com offers multi-language support and survey translations.
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, UserEcho seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserEcho mentions (1)

  • I work for a large non profit and I have been tasked with creating and managing a guide for the community. I cannot or the life of me find a easy format to do this weather it be word or google sheets, any thoughts on what is the best online platform to create and manage a community resource guide?
    The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: about 1 year ago

SurveyLab mentions (0)

We have not tracked any mentions of SurveyLab yet. Tracking of SurveyLab recommendations started around Mar 2021.

What are some alternatives?

When comparing UserEcho and SurveyLab, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

iWadi - Take online paid surveys. Help your favorite brands and earn money online with iWadi online survey panel. Sign up for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MyPanelLab - Just sign up, take paid surveys and earn money online. mypanellab.com is the easiest way to make money online. Earn up to 5 USD for a single survey. Sign up for free.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

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