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UseResponse VS Adobe RoboHelp

Compare UseResponse VS Adobe RoboHelp and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Adobe RoboHelp logo Adobe RoboHelp

Adobe RoboHelp empowers organizations to deliver engaging help and policy content across mobile devices, formats, and platforms.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Adobe RoboHelp Landing page
    Landing page //
    2022-04-30

UseResponse videos

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Customer Feedback & Support Software UseResponse

Adobe RoboHelp videos

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Collaborate using GIT and SharePoint online - Adobe RoboHelp (2019 release)

Category Popularity

0-100% (relative to UseResponse and Adobe RoboHelp)

UseResponse

Adobe RoboHelp

Customer Feedback
100 100%
Customer Feedback
0% 0
Document Management System
0 0%
Document Management System
100% 100
Help Desk
100 100%
Help Desk
0% 0
Document Management
0 0%
Document Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Adobe RoboHelp

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Adobe RoboHelp Reviews

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What are some alternatives?

When comparing UseResponse and Adobe RoboHelp, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dr.Explain - Dr.Explain software is a help file authoring tool.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MadCap Flare - Documentation for Any Audience, Language or Format

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