Software Alternatives, Accelerators & Startups

UseResponse VS Airobi AI

Compare UseResponse VS Airobi AI and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Airobi AI logo Airobi AI

AI copilot for Trengo — automate +60% of your tickets.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Airobi AI Homepage
    Homepage //
    2024-05-07
  • Airobi AI Chatbot
    Chatbot //
    2024-05-07

Airobi is the #1 AI copilot for Trengo. Our copilot helps agents to automate +60% of their Trengo tickets and to deliver the best available answer.

We provide agents with AI-first tools to maximize their productivity and to resolve issues quicker than before: - smart email preparation - smart labeling of tickets based on content, intent and urgency - automated attachment processing - smart routing - power console - genAI chatbots to automate ticket handling end-to-end

Airobi AI

Website
airobi.ai
$ Details
freemium €99.0 / Usage
Platforms
Web
Release Date
2024 January

UseResponse features and specs

No features have been listed yet.

Airobi AI features and specs

  • Smart Preparation: Enhance emails and conversations with a summary and key insights
  • Smart Labeling: Dynamic and automated labeling based on content, intent and urgency.
  • Attachment Processing: Extracting key information from all attachments
  • Power console: Become a super agent and handle conversations with the help of your personal copilot
  • GenAI chatbots: Add AI-powered chatbots to automate ticket handling end-to-end

UseResponse videos

Customer Feedback & Support Software UseResponse

Airobi AI videos

How AI copilot for Trengo changes the game for customer support.

More videos:

  • Demo - AI Copilot for Trengo : Unveiling AI-Powered Email Magic!

Category Popularity

0-100% (relative to UseResponse and Airobi AI)
Customer Feedback
100 100%
0% 0
Customer Service
0 0%
100% 100
Help Desk
100 100%
0% 0
Customer Support
88 88%
12% 12

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Airobi AI

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Airobi AI Reviews

We have no reviews of Airobi AI yet.
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What are some alternatives?

When comparing UseResponse and Airobi AI, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Trengo - One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dialogflow - Conversational UX Platform. (ex API.ai)

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ChatGPT - ChatGPT is a powerful, open-source language model.