Software Alternatives, Accelerators & Startups

UseResponse VS Feedback Fin

Compare UseResponse VS Feedback Fin and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Feedback Fin logo Feedback Fin

Collect feedback on any website (from Webflow to React webapp) by simply plugging in a just few lines of code.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Feedback Fin Landing page
    Landing page //
    2022-07-13

UseResponse videos

Customer Feedback & Support Software UseResponse

Feedback Fin videos

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Category Popularity

0-100% (relative to UseResponse and Feedback Fin)
Customer Feedback
91 91%
9% 9
User Feedback
0 0%
100% 100
Help Desk
100 100%
0% 0
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Feedback Fin

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

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What are some alternatives?

When comparing UseResponse and Feedback Fin, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Feedback Fish - Collect feedback & make your customers happy.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Feedback Lane - Feedback Lane lets you add a feedback widget to your website that's connected to a Notion table in your workspace.Make it easy for customers to send you feedback, then manage that feedback where you manage your business (Notion!)

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Matter - Create a feedback-focused culture in Slack with Matter!