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UseResponse VS Innocentive

Compare UseResponse VS Innocentive and see what are their differences

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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Innocentive logo Innocentive

THE Open Innovation Marketplace InnoCentive is the global pioneer in crowdsourced innovation.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Innocentive Landing page
    Landing page //
    2023-05-08

UseResponse videos

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Customer Feedback & Support Software UseResponse

Innocentive videos

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The creative life of an InnoCentive solver

Category Popularity

0-100% (relative to UseResponse and Innocentive)

UseResponse

Innocentive

Customer Feedback
100 100%
Customer Feedback
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Help Desk
100 100%
Help Desk
0% 0
Idea Management
0 0%
Idea Management
100% 100

User comments

Share your experience with using UseResponse and Innocentive. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Innocentive

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Innocentive Reviews

We have no reviews of Innocentive yet.
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Social recommendations and mentions

Based on our record, Innocentive seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UseResponse mentions (0)

We have not tracked any mentions of UseResponse yet. Tracking of UseResponse recommendations started around Mar 2021.

Innocentive mentions (2)

  • Why don't organizations like NASA or Xprizes promote large-scale collaboration in their competitions?
    My question is about science crowd competition sites such as spaceappschallenge.org , xprize.com or innocentive.com . These organizations are trying to develop new organizational models for science, and I think the initiative to include the general public is great. However, it relies only on the individual talent of the best individuals in the crowd and does nothing to generate collective intelligence. Source: over 1 year ago
  • How useful was the Netflix Prize challenge for Netflix?
    I was a solver on a different team for the netflix challenge. Our team didn't win the grand prize. I would have expected that a blog post to discuss how this was structured. Netflix contracted with innocentive [1], which is a website for solvers, and contracting to that website expanded Netflix's reach to the available pool of solvers. I'm not sure if they would have been able to get the same level of... - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing UseResponse and Innocentive, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

PlanBox - Finally an agile management tool all teams can share, whether Scrum-savvy or not.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sideways 6 - Sideways 6 is the best way to involve your employees in innovation.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Rever - Rever is an idea management platform that is built for companies and businesses related to food processing and packaging.

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