Software Alternatives, Accelerators & Startups

UseResponse VS Intercom on Customer Engagement

Compare UseResponse VS Intercom on Customer Engagement and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Intercom on Customer Engagement logo Intercom on Customer Engagement

A book on how to create messages that drive engagement
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Intercom on Customer Engagement Landing page
    Landing page //
    2023-05-09

UseResponse videos

Customer Feedback & Support Software UseResponse

Intercom on Customer Engagement videos

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Category Popularity

0-100% (relative to UseResponse and Intercom on Customer Engagement)
Customer Feedback
100 100%
0% 0
Voice User Interface Management
Help Desk
100 100%
0% 0
Voice Technology Management

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Intercom on Customer Engagement

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

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What are some alternatives?

When comparing UseResponse and Intercom on Customer Engagement, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Twilio Studio - Accelerate your customer engagement roadmap

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GoVocal.AI - Harness the power of Voice and AI. Acquire, Engage and Retain Customers using Amazon Alexa and Google Assistant.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Customer.io Actions - Send messages across any channel - from push to postcards