Software Alternatives, Accelerators & Startups

UseResponse VS Iterate

Compare UseResponse VS Iterate and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Iterate logo Iterate

Get the feedback you need to build better products
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Iterate Landing page
    Landing page //
    2019-12-18

Get the feedback you need to build products and experiences your customers will love. Iterate’s user-friendly research tools help you target exactly the right people at the right time to make sure you’re getting the most relevant, valuable insights.

UseResponse videos

Customer Feedback & Support Software UseResponse

Iterate videos

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Category Popularity

0-100% (relative to UseResponse and Iterate)
Customer Feedback
44 44%
56% 56
Help Desk
100 100%
0% 0
User Feedback
0 0%
100% 100
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Iterate

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Iterate Reviews

  1. Quick way to Gather User Information

    I love working with Iterate because it eliminates the need for bulky 50 question user surveys, live in person focus groups (was lovely during covid when this couldn't happen at all), and sifting through Google Analytics data for 'trends' to answer questions.

    We use Iterate because we're constantly testing new features on our site, landing pages with media spend, and messaging tactics. Iterate provides a single script to drop into your source code and then you can create custom branded surveys that keep the user on your site. We've been able to increase conversion rates, launch new products/services and get event/registration hesitation feedback in days/weeks instead of trying to decipher was directional data tells us.

    🏁 Competitors: Survey Monkey, Qualtrics
    👍 Pros:    Easy to track data|Guest satisfaction survey|User friendly interface|Embeddable feedback widget
    👎 Cons:    Can't use survey buttons to create second step on website

Social recommendations and mentions

Based on our record, Iterate seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UseResponse mentions (0)

We have not tracked any mentions of UseResponse yet. Tracking of UseResponse recommendations started around Mar 2021.

Iterate mentions (1)

  • User survey feedback api for flutter.
    For example, there is this product , but it does not support flutter. Source: about 3 years ago

What are some alternatives?

When comparing UseResponse and Iterate, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Pastel - Sticky note-based feedback collection tool for live websites

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!