Software Alternatives, Accelerators & Startups

UseResponse VS MirrorFly

Compare UseResponse VS MirrorFly and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

MirrorFly logo MirrorFly

World's Most Scalable Voice, Video & Chat SDK for Small, Medium & Enterprises
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • MirrorFly Landing page
    Landing page //
    2023-07-23

MirrorFly is a highly secure and scalable real-time communication solution provider that offers voice, video and chat SDKs for all unique business use cases. With over 150+ enriched features like screen sharing, whiteboard, voice/video conferencing and recording, etc., the suite enables ease of integration on any application - Android, web and iOS and device regardless. Besides, the suite is also HIPAA and GDPR compatible to secure in-app interactions with utmost privacy across niches.

Highlight Features of MirrorFly.

  1. Enterprise Communication SDK
  2. 100% Customizable Solution
  3. Data Channel
  4. Screen Sharing
  5. Video Conferencing
  6. Interactive Live Broadcasting
  7. Push to Talk (walkie Talkie)
  8. Voip Calling (Data Calling)
  9. SIP Calling (App to Phone)
  10. Cross-platform Messaging

UseResponse videos

Customer Feedback & Support Software UseResponse

MirrorFly videos

Our Twin model - Cloud and Self-Managed is out! Experience the power of flexible hosting today

More videos:

  • Demo - MirrorFly Collaboration Solution That Fits All Interactive Purposes!
  • Demo - Real Time Video Conferencing API & SDK
  • Demo - CONTUS MirrorFly - A Leading In App Chat APIs & SDKs
  • Demo - Webinar - Low-code Chat APIs: A Lean Approach in 2023!

Category Popularity

0-100% (relative to UseResponse and MirrorFly)
Customer Feedback
100 100%
0% 0
Communication
0 0%
100% 100
Help Desk
100 100%
0% 0
Chat SDK
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and MirrorFly

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

MirrorFly Reviews

  1. How our remote offices use MirrorFly to remain connected

    We use MirrorFly as our primary inter team communication tool. We have integrated a number of platforms that easily work within the tool as well as with in-platform call features. We have also created channels wherein, we can communicate product or department specific information. Even we have utilized it in a variety of social channels to share music, videos and lately, photos, and ideas.

    🏁 Competitors: CometChat, EnableX.io
    πŸ‘ Pros:    Notifications|Great communication
    πŸ‘Ž Cons:    No automatic message
  2. Good solution

    A Single Solution for all your communication needs

  3. Great Business Communication Tool

    It has been a great experience using MirrorFly. It is a valuable tool and I really like how we are able to communicate as a team and make it seem as if we are still working together in the office.

    🏁 Competitors: SendBird, Agora.io, PubNub
    πŸ‘ Pros:    1:1 chat - ability to have 1:1 conversations with team members. useful when working on a project together. team collaboration - ability to bring a project together and share with a team. group chat - ability to have one area/space where the team collaborates, shares ideas, and works together to communicate issues
    πŸ‘Ž Cons:    In my opinion, there is only one area to improve mirrorfly and that's the license models if you guys provide monthly subscription it will be more helpful to afford this solution

What are some alternatives?

When comparing UseResponse and MirrorFly, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Twilio - Brings voice and messaging to your web and mobile applications.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Slack - A messaging app for teams who see through the Earth!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.