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UseResponse VS UsabilityTools

Compare UseResponse VS UsabilityTools and see what are their differences

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Reimagine how you connect with prospects and customers featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

UsabilityTools logo UsabilityTools

Where UX meets Conversion. Unlock the Potential Behind Remote Research and Testing
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • UsabilityTools Landing page
    Landing page //
    2023-08-03

UseResponse videos

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Customer Feedback & Support Software UseResponse

UsabilityTools videos

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Category Popularity

0-100% (relative to UseResponse and UsabilityTools)

UseResponse

UsabilityTools

Customer Feedback
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Web Analytics
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Web Analytics
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Help Desk
100 100%
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Heatmaps
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Heatmaps
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User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and UsabilityTools

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

UsabilityTools Reviews

10 Must Have Tools for Conversion Optimization
UsabilityTools is a conversion optimization platform to create a better user experience and make more sales. Starting off, the various products from UsabilityTools help you view how your customers interact on your website, pulling from form analytics and views from the user perspective.
Source: ecommerce-platforms.com
How to Improve UX & Conversion Rates with These 3 Tools
Surveys with millions of respondents. The amount of data you can collect through UsabilityTools is massive, since their pool of respondents counts over 10 million people. You can recruit them yourself, through various methods, and get real-time answers to your design questions.
Source: usabilitytesting.sg
8 Awesome Web Usability Testing Apps for your Startup
Usability Tools is probably the most well known suite of tools that is often recommended when asked about web usability testing tools. They have a wide array of visual Analytics & feedback system in their User Experience Suit, Conversion Suite & Voice of Customer. Their User experience suite allows you to improve website navigation with card sorting, learning about users...
Source: techbloke.com

What are some alternatives?

When comparing UseResponse and UsabilityTools, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

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