Software Alternatives, Accelerators & Startups

Userlist VS Hiver

Compare Userlist VS Hiver and see what are their differences

Userlist logo Userlist

Userlist is an email marketing tool tailored to your SaaS needs. You'll find behavior-based campaigns, segmentation, and full support for company accounts. Userlist is perfect for SaaS marketing, user onboarding, and lifecycle email.

Hiver logo Hiver

Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates
  • Userlist Landing page
    Landing page //
    2023-05-12
  • Hiver Landing page
    Landing page //
    2023-10-08

Userlist

$ Details
paid Free Trial $99.0 / Monthly
Platforms
Browser REST API Segment Ruby JavaScript PHP
Release Date
2019 August

Userlist videos

Userlist 2-Minute Product Tour

Hiver videos

Paysage d'Hiver - Im Wald ALBUM REVIEW

More videos:

  • Review - Giorgio Armani - Vetiver Babylone/D'Hiver Review
  • Review - (4K) Hiver The Honey Ale By Hiver Beers | Craft Beer Review

Category Popularity

0-100% (relative to Userlist and Hiver)
CRM
100 100%
0% 0
Email Automation
0 0%
100% 100
Customer Support
35 35%
65% 65
Email Management
0 0%
100% 100

User comments

Share your experience with using Userlist and Hiver. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Userlist and Hiver

Userlist Reviews

15 best user onboarding software you need to try in 2023
With Userlist you can create sophisticated email marketing strategies, in-app messages, and behavior-based campaigns. It will segment your customer base and let you track progress with each lead. You can maintain multiple mailing lists, then time and trigger one-off messages. This is one of the most sales-focused tools we’ve reviewed, and with corporate clients in mind, it...
15 Mailchimp Alternatives for SaaS Companies
Userlist's basic plan starts at $99 per month which includes up to 5,000 users. Want to learn more? See what else makes Userlist the best Mailchimp alternative, or start a free trial here.
Source: userlist.com

Hiver Reviews

We have no reviews of Hiver yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Userlist should be more popular than Hiver. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userlist mentions (8)

  • Would you use this? (Email automation for SaaS)
    My first thought is that Userlist is already doing email automation for B2B SaaS, so what makes you different, my brave incumbent? Are you targeting a more niche audience than Userlist? Are you solving a problem they aren't? Source: about 1 year ago
  • Help me get out of stack hell
    - As far as integrating 3rd party APIs: Like most things in software, the answer is "it depends". For example, we're using contentful as the CMS for article pages on our site - for now, that implementation is fairly straightforward, and just added into the next.js package in our turborepo. We're using several external APIs for other things, including Userlist, and Stripe (probably-not-needed disclaimer: I used to... Source: about 1 year ago
  • Email automation
    Userlist (https://userlist.com/) is specifically built for SaaS automation and handling billing lifecycle-type efforts. Source: about 1 year ago
  • Alternatives to Intercom's Series capability
    My vote goes more to userlist.com, but depending I guess on how you collect the data. Source: over 1 year ago
  • Create custom connection between Zapier and Segment?
    I want to use Zapier to sync data from other sources (like Userlist) into Segment. Has anyone done this before and can give some insight as to how difficult this is, and what would be the best place to find someone who can develop such a connection? Source: over 1 year ago
View more

Hiver mentions (5)

  • Is there a better way to have a customer-facing inbox?
    Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: about 1 year ago
  • Email for small business team
    If you're u sing shared inboxes, you may want to consider https://hiverhq.com/ or https://www.dragapp.com/ for doing shared inbox functionality with workspace. Source: over 1 year ago
  • alternative ticketing systems?
    You might want to check out Hiver. It's built on top of Gmail, it's really easy to set up and even easier to grasp. It has all the features that your team would need to run its support operations successfully. And its pretty cost-effective against Zendesk. Source: over 1 year ago
  • Reporting
    Hey I was wondering if you considered trying Hiver since you mentioned that all CX operations were conducted out of Gmail. Hiver's a support solution that works on top of Gmail UI and is therefore really easy to use. Full disclosure: I work with the content team at Hiver. Source: over 1 year ago
  • Discovering the value of Mattermost Playbooks
    I'm thinking that all these other apps might be facilitated in Mattermost. Probably not the email client and inbox email sharing but perhaps there's an integration to another tool like front.com or hiverhq.com (gmail based) that would help take care of managing email too. Source: almost 2 years ago

What are some alternatives?

When comparing Userlist and Hiver, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Clean Email - Clean Email is an online service that empowers you to take control of your mailbox.

Customer.io - We make it easy to send emails triggered by user behavior. Build, measure and improve your emails to activate and retain users

MailClark - The Slack bot for external communications

Papercups - Open source live customer chat

Nylas Mail - The Nylas Cloud API powers your application with email, calendar & contacts features. Built-in features for better email, calendar, and contact management.