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Usersnap VS AfterShip

Compare Usersnap VS AfterShip and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

AfterShip logo AfterShip

AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • AfterShip Landing page
    Landing page //
    2023-05-19

AfterShip is an automated tracking solution and API for eCommerce Support tracking 538 international couriers worldwide

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

AfterShip

Website
aftership.com
Pricing URL
Official AfterShip Pricing
$ Details
freemium
Platforms
REST API Shopify Magento
Release Date
2012 February
Startup details
Country
Hong Kong
State
New Territories
City
Tsuen Wan
Founder(s)
Andrew Chan
Employees
250 - 499
Edit details

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

AfterShip features and specs

No features have been listed yet.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

AfterShip videos

+ Add

Aftership Tracking Shopify App Honest Review

More videos:

  • Review - Aftership vs Shopify Shipment Tracking & Notify App
  • Review - AfterShip - How it works?

Category Popularity

0-100% (relative to Usersnap and AfterShip)

Usersnap

AfterShip

Customer Feedback
100 100%
Customer Feedback
0% 0
Shipping and Tracking
0 0%
Shipping and Tracking
100% 100
Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
eCommerce
0 0%
eCommerce
100% 100

User comments

Share your experience with using Usersnap and AfterShip. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and AfterShip

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

AfterShip Reviews

We have no reviews of AfterShip yet.
Be the first one to post

Social recommendations and mentions

AfterShip might be a bit more popular than Usersnap. We know about 4 links to it since March 2021 and only 4 links to Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

AfterShip mentions (4)

  • 6 days with no updates, did the plane fkin crash???
    Use getcircuit.com or aftership.com instead, they update faster and first before pandabuy. Source: about 1 year ago
  • Shipped 1 week ago and still have not got any new updates
    Try using: aftership.com or epost.go.kr: mine was in that same position and still is on pandabuy app! But when I went epost.go.kr I was able to get an update! I shipped the same date and almost time that your photo shows. Hope this helps! Source: over 1 year ago
  • USPS-Heathrow
    I'd also recommend using your own mail service's website or something like aftership.com because somehow they have better updates than Royal Mail for a lot of packages. Source: over 1 year ago
  • 4PX or a USPS problem
    I used 4PX (because I didn't understand how the DHL shipping worked) and wound up getting it within 2-1/2 weeks. If you have the 4PX tracking number you can check status on aftership.com. At some point it is turned over to USPS and you should be able to get the USPS tracking number and check on delivery status on USPS.com. Source: almost 3 years ago

What are some alternatives?

When comparing Usersnap and AfterShip, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Cabubble - Taxi and minicab quotes for London, Birmingham, Manchester and throughout the UK. Book a licensed taxi or minicab online via website or mobile app.

Marker.io - Visual feedback and bug reporting tool for websites

Digital Waybill - Digital Waybill is an online delivery ordering courier software solution that provides features & functions to help manage online ordering, GPS tracking and more.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

17track - All-in-one package tracking

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