Usersnap VS ClientZen

Compare Usersnap VS ClientZen and see what are their differences

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Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured

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Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

ClientZen

Customer feedback insights 6X faster with AI

Landing page //
2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Landing page //
2023-09-07

Usersnap

Website: usersnap.com
Pricing URL: Official Usersnap Pricing
$ Details: paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms: Google Chrome Firefox Browser
Release Date: 2020 January

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ClientZen

Website: clientzen.io
Pricing URL: Official ClientZen Pricing
$ Details: -
Platforms: -
Release Date: -

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Usersnap features and specs

Screen recording: Yes
Voice recording: Yes
Feedback widget: Yes
Feedback boards: Yes
Feedback & Commenting: Yes
Bug Tracking: Yes
Integrations: Yes
Feedback Collector: Yes
Flexible Pricing: Yes
NPS Widget: Yes
Customer Support: Yes
Customer Feedback Widget: Yes
Customer portal: Yes
Surveys: Yes

ClientZen features and specs

No features have been listed yet.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

ClientZen videos

+ Add

ClientZen - Demo Nights Pitches - Bucharest online edition, 7 May 2020

Category Popularity

0-100% (relative to Usersnap and ClientZen)

Usersnap

ClientZen

Customer Feedback

85 85%

Customer Feedback

15% 15

Visual Bug Reports

100 100%

Visual Bug Reports

0% 0

User Feedback

80 80%

User Feedback

20% 20

Productivity

0 0%

Productivity

100% 100

User comments

Share your experience with using Usersnap and ClientZen. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and ClientZen

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion

Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!

Source: mopinion.com

Top 10 Bug Tracking Tools for Web Developers and Designers

Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Source: www.w2ssolutions.com

ClientZen Reviews

We have no reviews of ClientZen yet.
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Social recommendations and mentions

Based on our record, Usersnap should be more popular than ClientZen. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Chatbot widget for support, bugs and feedback?
We are using User Snap. https://usersnap.com/. Source: about 1 year ago
Ask HN: Is there a tool / product that enables commenting on HTML elements?
Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
Customer Feedback
Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: over 2 years ago
User Feedback
Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: almost 3 years ago

ClientZen mentions (1)

How do you define product sense?
I recently got into VoC and sentiment analysis; I had never heard of this before, and I thought to try it. I'm still new to this, but so far helped me a lot in my product roadmap, prioritizing tasks, and I have also seen some improvement in client communication and relationship (yep, I know it's hard to believe :))). Maybe it will help you too. I leave a link here about what I'm using: https://clientzen.io/. Source: 12 months ago