Software Alternatives, Accelerators & Startups

Usersnap VS Crowdin

Compare Usersnap VS Crowdin and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Crowdin logo Crowdin

Localize your product in a seamless way
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Not present

Crowdin is an AI-powered localization software for teams. Connect with over 600 tools to translate your content. Manage all your multilingual content in one place. Get quality translations for your app, website, game, supporting documentation, and so on. Invite your own translation team or work with professional translation agencies within Crowdin.

Key features include:

-Integration with 600+ apps, including Git, marketing, support, and other tools.

-Get translations from Crowdin language services, agencies from the marketplace, or your own translation team.

-Content integrations with GitHub, GitLab, Bitbucket, and Azure Repos.

-Integrations with Google Play, Android Studio, VS Code, and other systems.

-iOS and Android SDKs for over-the-air content delivery, real-time preview, and screenshots.

-Figma, Adobe XD, and Sketch plugins.

-Integrations with marketing tools: Mailchimp, Contentful, SendGrid, Hubspot, Dropbox, and more.

-API, CLI, webhooks.

-Translation Memory, Screenshots, In-Context Visual Editor, Machine Translations, Quality Assurance checks, Reports, and a Marketplace.

-Tasks and more.

For more information, visit crowdin.com. For enterprise businesses, try Crowdin for Enterprise: https://crowdin.com/enterprise

Crowdin supports more than 60 file formats for mobile, software, documents, subtitles, graphics and assets: .xml, .strings, .json, .html, .xliff, .csv, .php, .resx, .yaml, .xml, .properties, .strings, and so on.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Crowdin features and specs

  • Source Files Management: Support of all popular file formats, files prioritization, export options, file revisions with a rollback possibility.
  • Over-The-Air Content Delivery: An API to distribute and deliver translated content to the end users. Can be used with Crowdin Android and iOS SDK
  • Sketch Plugin: Automate translation of content on your pages and artboards into multiple languages. Quickly generate language-specific assets.
  • Jira Integration: Keep track of issues in the source strings reported by users working on the project translation. Each new issue in Crowdin becomes a sub-task in Jira automatically.
  • Translation memory: Translation Memory (TM) is the vault of previously translated content from a particular project.
  • Google Play Integration: Crowdin’s integration with Google Play improves the process of your app’s data localization.
  • GitHub, Bitbucket and GitLab Integrations: Keep files synchronized between your repository in version control system and project in Crowdin.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Crowdin videos

Unlock New Features of Crowdin AI

More videos:

  • Demo - What's Crowdin?
  • Demo - Crowdin Apps & Integrations: a single tool to localize all your content
  • Tutorial - How To Manage Translations For Your Application | Crowdin & GitHub Tutorial

Category Popularity

0-100% (relative to Usersnap and Crowdin)
Customer Feedback
100 100%
0% 0
Localization
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Website Localization
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Crowdin

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Crowdin Reviews

We have no reviews of Crowdin yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Crowdin should be more popular than Usersnap. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Crowdin mentions (19)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Crowdin.com — Unlimited projects, unlimited strings, and collaborators for Open Source. - Source: dev.to / 5 months ago
  • Coding for UX writers
    We're using Crowdin for this, since we need to localise with external partners to different languages: https://crowdin.com/. But there are other options on the market that are geared more towards providing a true source of text, like Frontitude or Ditto: Https://www.frontitude.com/ Https://www.dittowords.com/. Source: 7 months ago
  • "the USA is the dominant english speaking country"..."and? plenty of places have things they are known for which didn't originate there, like ireland and potatoes
    You can try crowdin.com for coordinating translation. Source: 12 months ago
  • best i18n package for nextjs?
    Any specific recommendations on which one to choose? Any translation system to recommend? Such as https://crowdin.com/? Source: about 1 year ago
  • Just launched Secrets 4 - A Password Manager with sharing on iCloud
    For translations I can recommend you to use sites such as Crowdin, OneSky, Transifex, Weblate. Lot of smaller (singe or small team) developers are handling translations with the help of their users. You would be surprised how easy and how fast it is to manage translations at no (or nearly) cost this way. There is a lot of users willing to help to translate the app to their native languages. Source: about 1 year ago
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What are some alternatives?

When comparing Usersnap and Crowdin, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Transifex - Transifex makes it easy to collect, translate and deliver digital content, web and mobile apps in multiple languages. Localization for agile teams.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

POEditor - The translation and localization management platform that's easy to use *and* affordable!

Marker.io - Visual feedback and bug reporting tool for websites

Lokalise - Localization tool for software developers. Web-based collaborative multi-platform editor, API/CLI, numerous plugins, iOS and Android SDK.