Usersnap VS DelivApp

Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

DelivApp

Software for managing online ordering, delivery and loyalty for multi-unit restaurants

Landing page //
2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Landing page //
2022-09-18

DelivApp is a SaaS for managing on-demand food ordering and deliveries from screen to mouth. Our tech suite includes white-label ordering marketplace and business management app, marketplace & logistics management backoffice, and a white-label courier app. Our product is highly customizable, so it can fit the unique needs of any restaurant location.

Usersnap

Website: usersnap.com
Pricing URL: Official Usersnap Pricing
$ Details: paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms: Google Chrome Firefox Browser
Release Date: 2020 January

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DelivApp

Website: delivapp.com
Pricing URL: Official DelivApp Pricing
$ Details: paid Free Trial $459.0 / Monthly (2500 monthly orders)
Platforms: Web Android iOS REST API Shopify Wix Azure
Release Date: 2017 May

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Usersnap features and specs

Screen recording: Yes
Voice recording: Yes
Feedback widget: Yes
Feedback boards: Yes
Feedback & Commenting: Yes
Bug Tracking: Yes
Integrations: Yes
Feedback Collector: Yes
Flexible Pricing: Yes
NPS Widget: Yes
Customer Support: Yes
Customer Feedback Widget: Yes
Customer portal: Yes
Surveys: Yes

DelivApp features and specs

Automated dispatch: Yes
Customizable region settings: Yes
Separate delivery pricing settings for merchants and delivery people: Yes
Merchant portal & app: Yes
Courier app: Yes
Reports: Yes
Order tracking page for consumers: Yes
Ordering platform: Yes
Loyalty program: Yes
Integrations with POS: Yes
Third-party ordering integrations: Yes
White-label fleets integrations (Wolt Drive, Yango Delivery, DoorDash): Yes

Usersnap videos

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Usersnap - Grow your product with the clarity of customer feedback

DelivApp videos

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What is DelivApp logistics

Category Popularity

0-100% (relative to Usersnap and DelivApp)

Usersnap

DelivApp

Customer Feedback

100 100%

Customer Feedback

0% 0

Delivery

0 0%

Delivery

100% 100

Visual Bug Reports

100 100%

Visual Bug Reports

0% 0

On-Demand Delivery

0 0%

On-Demand Delivery

100% 100

User comments

Share your experience with using Usersnap and DelivApp. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and DelivApp

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion

Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!

Source: mopinion.com

Top 10 Bug Tracking Tools for Web Developers and Designers

Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Source: www.w2ssolutions.com

DelivApp Reviews

6 Best WorkWave Route Manager Alternatives for Powerful Route Optimization

The DelivApp application allows businesses to integrate their current order management interface to DelivApp. The routing algorithm will then configure an optimal route for your business, reducing manual input and errors.

Source: www.upperinc.com

Top 3 and More – Best Delivery Management Software of 2022

DelivApp is a cloud-based delivery management software suitable for businesses of all sizes. Allows users to distribute orders to their team members. Enables users to receive notifications related to the delivery of products. Allows users to gain insights into businesses performance on an hourly, daily and monthly basis. DelivApp delivery management software enables users to...

Source: www.javelynn.com

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Chatbot widget for support, bugs and feedback?
We are using User Snap. https://usersnap.com/. Source: about 1 year ago
Ask HN: Is there a tool / product that enables commenting on HTML elements?
Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
Customer Feedback
Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: over 2 years ago
User Feedback
Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: almost 3 years ago